We are looking to appoint a full time Clerical officer/Receptionist within Business Services to provide a professional, effective and efficient receptionist service and general administrative support to visitors, callers, users.
The post is a non hybrid role, based in Annfield Plain, Greencroft.
WHAT IS INVOLVED?
We are looking for a professional and enthusiastic team player who takes pride in providing excellent customer-service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines with a high degree of accuracy, be well-organised and flexible, have good IT skills and manage changing priorities. You will also need to be able to work unsupervised using your own initiative. On occasion there may be a requirement to work in other locations providing cover if needed.
Duties will include: Reception duties, dealing with incoming and outgoing correspondence, telephone answering and message taking, ordering, data entry, file management, including scanning and archiving, typing duties including the production of posters and display materials, arranging transport, issue and recording of petty cash transactions, booking rooms and diary management.
We encourage you to contact Laura Morgan via email [email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should have 4 GCSEs (A-C grades including English Language or Literature) or GNVQ Intermediate in Business) or, NVQ 2 Business (or equivalent related subject).
The successful applicant for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Please refer to the attached person specification for the full criteria.
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Our commitment to safeguarding
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought - inclusive of a check of the Childrens Barred List and / or Adults Barred List , due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation - and will confirm whether an individual is barred from working with children, adults, or both.
INTERVIEWS
It is expected interviews will be held week commencing 10th August 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]
All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.
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