Contact centre Work, Jobs in Eccleshall, Sts (with Salaries)

Customer Service Assistant
Midlands Partnership University NHS Foundation Trust —Stafford
- £25,272 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
CONTACT CENTRE ADVISOR – FEEDBACK
Merlin Entertainments —Stoke-on-Trent
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Operational Support Grade - HMP Werrington (Prison Support Role)
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Customer Services Assistant
Midlands Partnership University NHS Foundation Trust —Leek
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
VodafoneThree - Customer Improvement Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
9d
Collections Agent
Advantis —Stoke-on-Trent
- £27,000 a year
- Full-time
- Mentoring
- Financial services
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Receptionist
Bupa Dental Care —Newcastle-under-Lyme
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer Service Assistant - Leek
The Co-operative Bank —Leek
- £25,725 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
9d
Field Interviewer - Stoke-on-Trent
the National Centre for Social Research —Stoke-on-Trent
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
OOH Dispatcher
Partnering Health —Stoke-on-Trent
- Part-time
- Analysis skills
- Data entry
- Typing
- Employee assistance programme
- Employee discount
Operational Support Grade - HMP Stoke Heath (Prison Support Role)
Ministry of Justice —Market Drayton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Operational Support Grade - HMP Swinfen Hall (Prison Support Role)
Ministry of Justice —Lichfield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Field Interviewer - Staffordshire
the National Centre for Social Research —Leek
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Bank Companion
Companion Grove CIC —Codsall
- £13 an hour
- Up to 50% travel
- Travel
- Organisational skills
- Flexible schedule
Quick apply
202607: Prison Officer - HMP Swinfen Hall
Ministry of Justice —Lichfield
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
Childrens Services Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- IT
- Time management
- Free parking
- Employee discount
9d
Resolution Officer
The Wrekin Housing Group Limited —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
3d
Business Administrator
Ministry of Justice —Stafford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
5d
Resolution Officer
Housing Plus Group —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
3d

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contact centre jobs near eccleshall, sts

Customer Service Assistant

Midlands Partnership University NHS Foundation Trust -
Stafford

Apply Now

Job details

Part-time
£25,272 a year
9 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Numeracy
Data entry
IT
Communication skills

Full job description

Adult Social Care Customer Service Centre require a Customer Service Assistant - Stafford Area

Band 2 – various roles also supporting business support needs across our Older People and Physical Disability Teams.

Monday to Friday 8.30am – 5.00pm (hours and working pattern to be negotiated / base & home working)

The post holder will primarily support the Customer Service Functions handling all call traffic into the Customer Service Centre for Adult Social Care services supporting Mental Health and Older People and Physical Disability/Sensory service provision.

As a Customer Service Assistant, the postholder will be the first point of contact with services and be a key link in connecting callers to practice teams and associated services.

A strong sense of teamwork and commitment to maintaining high standards is essential to this position. In addition, the post holder will be required to provide comprehensive and confidential administrative and business support activities to meet the needs of the services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence via Pathway support.

The postholder will also be required to undertake general office duties and support the teams where required linked to their Assigned Social Care Pathway.

The post holder will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers.

All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:

.We put quality first
.We focus on people
.We take responsibility

Please also take a look at the vacancies currently available in our other areas and consider whether any of these opportunities may be of interest.

1 x Full-time Post in the Tamworth Area – 8129846

1 x Full-time Post in the Moorlands Area – 8125333

1 x Part-time Post in the Newcastle Area - 8130329

1 x Part-time Post in the Burton Area – 8130518

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

At MPFT, we are committed to supporting your wellbeing and career development. You will benefit from:

A comprehensive induction and ongoing support

Automatic enrolment into SWLA membership, supporting progression and career aspirations

A flexible, forward-thinking working environment with opportunities for hybrid working

A strong culture of leadership, support, and continuous improvement

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Apply Now

Refine Your Search

contact centre jobs in eccleshall, sts

Customer Service Assistant

CONTACT CENTRE ADVISOR – FEEDBACK

Operational Support Grade - HMP Werrington (Prison Support Role)

Customer Services Assistant

Customer Complaint Resolution Handler

VodafoneThree - Customer Improvement Specialist

Collections Agent

Receptionist

Customer Service Assistant - Leek

Field Interviewer - Stoke-on-Trent

OOH Dispatcher

Operational Support Grade - HMP Stoke Heath (Prison Support Role)

Operational Support Grade - HMP Swinfen Hall (Prison Support Role)

Field Interviewer - Staffordshire

Bank Companion

202607: Prison Officer - HMP Swinfen Hall

Childrens Services Business Support Officer

Resolution Officer

Business Administrator

Resolution Officer

I want to receive the latest job alerts for contact centre in eccleshall, sts

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