Customer service Work, Jobs in Edgcott, Bkm (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Sales Assistant (Part-Time)
Pandora Jewelry —Bicester
- £14.55 an hour
- Part-time
- Customer service
- Employee discount
Sales Assistant
Mountain Warehouse —Oxford
- £11.40 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Receptionist (Day)
Maria Mallaband Care Group —Bicester
- £12.81 an hour
- Front desk
- Employee assistance programme
- Employee discount
11d
Retail Sales Associate (Part-Time) - Bicester Village
RIXO —Bicester
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Customer Relations Specialist
Valda Energy —Bicester
- Up to £26,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Nights Team Member
Premier Inn —Bicester
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
3d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
14d
Nights - Team Member
Premier Inn —Bicester
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
3d
Customer Service Representative
FIS Global —Milton Keynes
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Paid training
Sales Associate | Bicester Village (40 Hours)
REISS —Bicester
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales/Operations Assistant
The Indian Block Print Co. —Middle Aston
- £27,000 - £30,000 a year
- Overtime
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
Retail Associate (20 hours) - Bicester Village
New Balance —Bicester
- Part-time
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Retail Sales Associate (Bicester Village, 32 Hrs Per Week)
Vuori, Inc —Bicester
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Cash handling
- Annual leave
Quick apply
Ground Floor - Team Member
Premier Inn —Bicester
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Quick apply
Retail Sales Associate (Bicester Village, 24 Hrs Per Week)
Vuori, Inc —Bicester
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Cash handling
- Annual leave
Quick apply
Retail Associate (16 hours) - Bicester Village
New Balance —Bicester
- Part-time
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
Sales Associate | Bicester Village (Part time)
REISS —Bicester
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

customer service jobs in edgcott, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Sales Assistant (Part-Time)

Sales Assistant

Receptionist (Day)

Retail Sales Associate (Part-Time) - Bicester Village

Customer Service Advisor

Customer Relations Specialist

Nights Team Member

Customer Service & Sales Coordinator

Nights - Team Member

Customer Service Representative

Sales Associate | Bicester Village (40 Hours)

Sales/Operations Assistant

Retail Associate (20 hours) - Bicester Village

Customer Service Representative (CSR)

Retail Sales Associate (Bicester Village, 32 Hrs Per Week)

Ground Floor - Team Member

Retail Sales Associate (Bicester Village, 24 Hrs Per Week)

Retail Associate (16 hours) - Bicester Village

Sales Associate | Bicester Village (Part time)

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