Success manager Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Success Executive / Account Manager
Ivanmed Ltd —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
- Employee discount
Quick apply
3d
Customer Success Manager (B2B SaaS, Higher Ed)
Gecko —Edinburgh
- University
- Travel
- In-person
- Employee assistance programme
- Employee discount
Account Manager
AkzoNobel —Edinburgh
- £36,100 - £51,500 a year
- CRM software
- Customer service
- Communication skills
Quick apply
11d
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Salesforce
- Research
Account Manager Team Lead
Berlin Packaging —Edinburgh
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Free parking
- Annual leave
Telephony Account Manager (Protection)
Royal London —Edinburgh
- CRM software
- Financial services
- Communication skills
- Annual leave
14d
Territory Manager
Newcross Healthcare Solutions Limited (1) —Edinburgh
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Client Service Subject Matter Expert
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
12d
Key Account Manager
Ecolab Inc. —Edinburgh
- Full-time
3d
Account Management - All Levels
Wood Mackenzie Limited —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
Quick apply
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Customer Success Manager - French Speaking
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
Client Development Assistant
Pinsent Masons —Edinburgh
- Full-time
- CRM software
6d
Senior Account Manager
Air IT —Edinburgh
- Full-time
- Hybrid work
- Business development
- Business
- Annual leave
- Employee assistance programme
Field Account Manager - Edinburgh
Just Eat Takeaway.com —Edinburgh
- Full-time
- Communication skills
- Flexitime
- Employee discount
Quick apply
Senior Account Manager, Hydraulics
Danfoss —Edinburgh
- Full-time
- CRM software
- Engineering
- English
- Annual leave
1d
Service Coordinator
Evolution Security —Edinburgh
- Full-time
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Regional Account Manager
DART Tool Group —Kirkcaldy
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Profit sharing
- Annual leave
Quick apply
6d

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success manager jobs near edinburgh, edh

Customer Success Executive / Account Manager

Ivanmed Ltd
Edinburgh

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
3 days ago

Benefits

Casual dress
Company pension
Employee discount

Qualifications

Client engagement
Salesforce
Customer loyalty building
Relationship management
Customer interaction
Outbound calling
HubSpot
Account management

Full job description

Customer Success Executive / Account Manager

Ivanmed Ltd – Leith, Edinburgh
£28,000–£30,000 basic salary (depending on experience)
Realistic OTE £35,000+ uncapped
Full-time | Monday–Friday | Office-based

About Ivanmed

Ivanmed is one of the UK's leading suppliers of aesthetic and medical devices, supporting more than 2,000 professional clinics across the UK.

As our customer base continues to grow, we're looking for a confident, organised and commercially minded Customer Success Executive / Account Manager to help our clinic customers successfully launch, grow and maximise the return from the products they have purchased.

This is a fantastic opportunity to join a growing company where customer relationships, education and long-term success are at the heart of everything we do.

The Role

This is not a cold-calling or new-business sales role.

You'll work exclusively with existing Ivanmed customers, helping them get the very best from our products, training, marketing support and educational resources.

You'll manage your own portfolio of clinic accounts, building long-term relationships while helping clinics become more successful and increase their treatment activity.

This is a proactive role with a strong focus on outbound customer contact and consistent daily activity by telephone, email and WhatsApp.

Key Responsibilities

Manage your own portfolio of existing clinic customers.
Build long-term relationships with clinic owners and therapists.
Make regular outbound calls, emails and WhatsApp contact.
Support new customer onboarding and product activation.
Help existing customers successfully relaunch products where required.
Promote training, webinars, educational resources and marketing support.
Help clinics increase treatment activity and ongoing product usage.
Identify appropriate cross-selling opportunities across our product range.
Keep customer activity, notes and follow-up tasks updated within HubSpot CRM.
Work closely with our Sales, Marketing and Training teams.
Help improve customer retention, engagement and long-term account growth.

About You

You must have at least two years' experience in a call-based customer-facing role, such as:

Customer Success
Account Management
Telesales
Business Development
Customer Service

We're looking for someone who:

Enjoys speaking with customers and building relationships.
Is confident making regular outbound customer calls.
Thrives in an activity and follow-up driven environment.
Communicates professionally by telephone, email and WhatsApp.
Is organised and able to manage multiple customer relationships.
Has good commercial awareness and enjoys helping customers grow.
Is comfortable using CRM systems and digital software.
Is proactive, positive and reliable.

Experience within aesthetics, beauty, healthcare or medical devices would be an advantage but is not essential. Full product and systems training will be provided.

What We Offer

£28,000–£30,000 basic salary depending on experience
Excellent uncapped commission structure with realistic OTE of £35,000+
Your earning potential grows as your customer portfolio develops and succeeds
Monday to Friday working
Office-based role in our modern Leith office
Established customer base with no cold calling
Full product and systems training
Support from experienced Sales, Marketing, Training and Digital teams
Career development opportunities within a growing UK business

Why Join Ivanmed?

At Ivanmed we don't simply sell products—we help our customers build successful businesses.

You'll become a trusted point of contact for clinics across the UK, helping them improve their treatment offering through better education, marketing, customer support and product usage.

You'll see the long-term impact of your work as clinics become more successful, your customer portfolio grows and your earnings increase alongside it.

If you enjoy building relationships, helping customers succeed and working in a proactive, fast-paced environment, we'd love to hear from you.

Please apply with your CV by email and a short covering note explaining why you feel you'd be a great fit for the role.

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

success manager jobs in edinburgh, edh

Customer Success Executive / Account Manager

Customer Success Manager (B2B SaaS, Higher Ed)

Account Manager

Customer Service Quality Control & Performance Coach

Account Manager Team Lead

Telephony Account Manager (Protection)

Territory Manager

Client Service Subject Matter Expert

Key Account Manager

Account Management - All Levels

Customer Service Brokerage Support

Customer Success Manager - French Speaking

Client Development Assistant

Senior Account Manager

Field Account Manager - Edinburgh

Senior Account Manager, Hydraulics

Service Coordinator

Regional Account Manager

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