End associate Work, Jobs in Elland, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Store Associate (23156)
Barnardo's —Bradford
- £13.45 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Warehouse Associate
Labcorp —Harrogate
- Overtime
- Warehouse experience
Intensive Supervision Court Key Worker
Together Women —Leeds
- £29,113 a year
- Full-time
- Microsoft Office
- Administrative experience
- Mentoring
- Employee assistance programme
- Sick pay
Quick apply
14d
Operations Associate (FTC) - Manchester
ALO —Manchester
- Part-time
- Sales
Quick apply
Technical Services Scientist, WO
Arxada —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AI Engineer (KTP Associate)
Manchester Metropolitan University —Manchester
- Up to £40,740 a year
- Full-time
- Computer Science
- Master's degree
- Project management
9d
HR Business Partner, PXT
Amazon UK Services Ltd. —Manchester
- Full-time
- Management
- English
- Master's degree
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Customer service
- Engineering
- English
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Recruitment (Executive Search) Project Support (6 month FTC)
Gatenby Sanderson Ltd —Leeds
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Work from home
- Sick pay
Quick apply
10d
Executive Assistant & Business Support Specialist
WHL Group —Manchester
- From £24,420 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Associate IT Field Technical Analyst
Cadent Gas —Hollinwood
- £34,011 - £38,013 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Associate Business Consultant - Accelerator / Cross-Train
Columbus United Kingdom —Leeds
- £29,000 a year
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
Trainee Solicitor - Corporate & Commercial Practice Areas
LegalVision —Manchester
- Overtime
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
10d
Associate Director - FM Operational Readiness
Turner & Townsend —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Order to Cash Associate - Nutrition
THG —Manchester
- Microsoft Excel
- ERP systems
- English
- Annual leave
- Employee assistance programme
Quick apply
Associate Partner - Executive Search
JL&P —Leeds
- From £26,500 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Employee discount
- Gym membership
Quick apply
7d
Data Analyst, Senior Associate - 12 month FTC
Pwc UK —Leeds
- Full-time
- Hybrid work
- Continuous improvement
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
3d

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

end associate jobs in elland, wyk

Service Desk Analyst - Tier I

Store Associate (23156)

Warehouse Associate

Intensive Supervision Court Key Worker

Operations Associate (FTC) - Manchester

Technical Services Scientist, WO

AI Engineer (KTP Associate)

HR Business Partner, PXT

Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract

Associate Team Leader

Recruitment (Executive Search) Project Support (6 month FTC)

Executive Assistant & Business Support Specialist

Associate IT Field Technical Analyst

Associate Business Consultant - Accelerator / Cross-Train

Trainee Solicitor - Corporate & Commercial Practice Areas

Associate Director - FM Operational Readiness

Order to Cash Associate - Nutrition

Associate Partner - Executive Search

Data Analyst, Senior Associate - 12 month FTC

Associate Relationship Manager - Manchester

I want to receive the latest job alerts for end associate in elland, wyk

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