Service desk 1st line support Work, Jobs in Elmstead, Gtl (with Salaries)

Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
9d
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
14d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Applications Support Associate (1st line support)
Stonebridge Mortgage Solutions Limited —Basildon
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Work from home
Quick apply
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
14d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
13d
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
12d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
2d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
2d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Azure
- Computer networking
- Organisational skills
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d

I want to receive the latest job alerts for service desk 1st line support in elmstead, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk 1st line support jobs near elmstead, gtl

Service Desk 1st Line Support

Foresters Financial -
Bromley

Apply Now

Job details

Full-time
Up to £28,000 a year

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Microsoft Access
SCCM
Windows
Microsoft Office
ITIL
Remote access software
Active Directory

Full job description

Using your skills in technical analysis and 1st Line Support skills you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, MS teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support.

Your day to day will include:

Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory
Troubleshooting MS Office, antivirus software
Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate
Configuring/decommissioning users
Building and configuring desktops/laptops
Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment
Monitoring and checking system logs
Ensuring anti-virus/anti-spam is current and kept up to date on all devices

Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role)
Incident management and resolution
User account lifecycle management
Hardware and device setup
Backup and system monitoring

What we need from you:

Proven experience working in a Service Desk function/ 1st Line Support
Understanding and or knowledge of HaloITSM highly beneficial
Strong understanding of Active Directory administration , Windows environments and MS Office 365
Experience with remote access tools.
ITIL framework awareness is ideal but not essential as we can train you.
Able to work under pressure and to defined deadlines
Good problem-solving skills
Exceptional telephone manner

You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 4, rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours.

What we offer you:

Salary up to £28,000 - OTE £35,000
Discretionary Annual Bonus up to 7%
Contributory Pension Plan (Company matches up to 5% and pays in an additional 5%)
25 days Holiday increasing to 28 days plus bank holidays
Life Assurance. 4x times pensionable earnings.
Wellbeing Support
Healthcare Cash Plan
Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate

We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice.

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Apply Now

Refine Your Search

service desk 1st line support jobs in elmstead, gtl

Service Desk 1st Line Support

1st Line Support Technician

Helpdesk Technician (1st line)

First Line Service Desk Analyst

Applications Support Associate (1st line support)

Service Desk Analyst (1st Line Support)

IT Support Engineer

IT 1st Line Support Engineer

IT 2nd Line Service & Support Engineer

Deskside Support Analyst

IT First Line Support Technician

Workplace IT Support Engineer

Service Desk Analyst

IT Support Technician

IT Help Desk Technician

Service Desk Analyst

IT & Network Support Technician

First Response Engineer - Service Desk - MSP

Desktop Support Engineer

1st Line Support Engineer

I want to receive the latest job alerts for service desk 1st line support in elmstead, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected