Junior patient Work, Jobs in Elswick, Lan (with Salaries)

Junior Patient Advisor
The Thornton Practice —Thornton Cleveleys
- £10 an hour
- Part-time
- Front desk
Quick apply
Theatre Practitioner
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £32,073 - £39,043 a year
- Part-time
- Mentoring
- Discharge planning
- Training & development
- Annual leave
8d
Clinical Pharmacist (Independent Prescriber) at AIOS Medical- Remote, £40 - £45/hr inc equity
AIOS (YC W20/S21) —Blackburn
- £40 - £45 an hour
- Full-time
- Communication skills
- Work from home
Junior Clinical Fellow in MAU (RPH)
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £54,499 a year
- Full-time
- Discharge planning
4h
Oral Care Consultant
IQVIA —Blackpool
- Full-time
- Customer service
- Computer skills
- Annual leave
- Employee discount
Team Leader - Recovery
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
- Training & development
- Leadership
- Communication skills
3d
Clinical Coding Trainer and Auditor
East Lancashire Hospitals NHS Trust —Blackpool
- £39,959 - £48,117 a year
- Full-time
- Mentoring
- Training & development
- Medical terminology
Staff Nurse - Acute Neurology
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
- Vital signs
- Discharge planning
- Acute care experience
10d
Enhanced Recovery Practitioner
Lancashire Teaching Hospitals NHS Foundation Trust —Chorley
- £39,959 - £48,117 a year
- Full-time
- Management
- Continuous improvement
- Communication skills
10d
Locum Consultant
Pro Medicus Ltd —Blackpool
- £90 - £120 an hour
- Part-time
- Supervising experience
- Patient care
- In-person
Quick apply
Paediatric nurse (fixed term)
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Mentoring
- Paediatrics
8d
Senior Occupational Therapist
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £39,959 - £48,117 a year
- Part-time
- Management
- Computer literacy
- Research
7d
Team Leader District Nursing
Blackpool Teaching Hospitals NHS Foundation Trust —Poulton le Fylde
- £49,387 - £56,515 a year
- Full-time
- Management
- Nursing
10d
Static MSK Physiotherapist in Chronic pain Management
East Lancashire Hospitals NHS Trust —Blackburn
- £39,959 - £48,117 a year
- Full-time
- Patient care
- Leadership
- Teaching
9d
Specialty Doctor in Obstetrics & Gynaecology
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £63,696 - £102,689 a year
- Full-time
- Research
- Surgery
- Patient care
9d
Speech and Language Therapist
Priory —Banks
- £38,000 - £48,000 a year
- Full-time
- Management
- Referral programme
Quick apply
Site Supervisor
Library House Surgery —Chorley
- From £14.60 an hour
- Full-time
- Computer literacy
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
3d
Kentown Specialist Palliative Care Community Nurse
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £49,387 - £56,515 a year
- Part-time
- Mentoring
- Discharge planning
- Hospice
8d
Chef / Catering Tutor
Rosscon Training Ltd —Claremont
- £15.00 - £17.50 an hour
- Full-time
- Supervising experience
- In-person
- School
- Gym membership
Quick apply
1d
Registered Mental Health Nurse
Ability Recruitment Group —Blackpool
- Part-time
- Medication administration
- Patient care
- EMR systems
- Annual leave
- Employee assistance programme
Quick apply

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Junior Patient Advisor

The Thornton Practice
Thornton Cleveleys

Quick apply

Job details

Part-time | Apprenticeship
£10 an hour

Qualifications

Care record keeping
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Triage
Updating electronic health records
Updating electronic care records
Patient service
General Data Protection Regulation (GDPR)
Front desk
Patient record updating
Managing patient records

Full job description

The Thornton Medical Centre, Thornton-Cleveleys, FY5 2TZ

We are a forward-thinking, high-performing GP practice led by five partners, comprising four GP Partners and one Business Partner. Our multidisciplinary team includes GPs, Advanced Nurse Practitioners, Paramedics, Pharmacists, Practice Nurses, Nursing Associates, Healthcare Assistants, and a dedicated administrative and support team. Together, we are committed to delivering high-quality, patient-centred care to our local population.

Job Overview

Patient Advisor’s play a vital role in the day-to-day operations of General Practice, acting as the first point of contact for patients. The Apprentice's will be the first point of contact for patients contacting the Practice by telephone. The primary focus of the role is to support patients who are unable to complete the online triage form independently, guiding them through the process and ensuring requests are submitted accurately as well as ensuring the patients are up to date with any routine appointments. They deliver a professional, efficient, and friendly service to patients. The role is essential in promoting a positive patient experience and supporting the practice’s commitment to continuous improvement and patient-centred care.

Duties (not limited to:)

Answer incoming telephone calls professionally and courteously.
Guide patients through the Practice triage form and accurately record information provided. 
Assist patients who experience difficulties accessing online services. 
Provide excellent customer service and reassurance to patients. 
Employ a variety of questioning techniques to develop a full picture of the nature of the patient’s requirements.
Maintain accurate patient records using Practice systems. 
Carry out administration tasks as required. 
Assess own performance and take accountability for own actions, either directly or under supervision.
Effectively manage own time, workload and resources.
Any other duties that may be requested by the Doctors, Practice Nurses or the Practice Manager
Maintain confidentiality and comply with GDPR regulations.
The ability to work in a well organised and professional manner to meet the demands of the work, maintaining concentration and accuracy.
Ability to work alone or as part of a team.
Provide support within the Patient Advisor Team. Assist with answering calls coming into the surgery, triage patients.
To undertake any other responsibilities, to maintain a high standard and efficient reception service.

Training

Induction and onboarding training to help you settle in confidently.
We support career progression, with opportunities to develop into senior administrative or management roles. Annual appraisals and personalised development plans are provided to help you achieve your career goals.
Regular in-house training sessions on clinical systems, safeguarding, and patient care.

Details

Mon-Fri (shifts to be agreed with the successful candidate).
30 hours per week

Pay: £10.00 per hour

Application question(s):

Why do you think confidentiality is important when working in a GP practice, and how would you ensure patient information remains confidential?
This role involves managing multiple tasks, including answering calls and processing patient requests. How do you stay organised when dealing with competing priorities?
This role requires gathering accurate information from patients to support our Total Triage system. Why do you think attention to detail is important, and how would you ensure information is recorded accurately?

Work Location: In person

Quick apply

Refine Your Search

junior patient jobs in elswick, lan

Junior Patient Advisor

Theatre Practitioner

Clinical Pharmacist (Independent Prescriber) at AIOS Medical- Remote, £40 - £45/hr inc equity

Junior Clinical Fellow in MAU (RPH)

Oral Care Consultant

Team Leader - Recovery

Clinical Coding Trainer and Auditor

Staff Nurse - Acute Neurology

Enhanced Recovery Practitioner

Locum Consultant

Paediatric nurse (fixed term)

Senior Occupational Therapist

Team Leader District Nursing

Static MSK Physiotherapist in Chronic pain Management

Specialty Doctor in Obstetrics & Gynaecology

Speech and Language Therapist

Site Supervisor

Kentown Specialist Palliative Care Community Nurse

Chef / Catering Tutor

Registered Mental Health Nurse

I want to receive the latest job alerts for junior patient in elswick, lan

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