2nd line desktop support technician Work, Jobs in Eng (with Salaries)

IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
6d
Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
2d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
13d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
5d
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
6d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
Onsite Engineer
Transputec —London
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Support Technician 2nd Line
iZan Business Solutions —Newark-on-Trent
- £26,500 - £31,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
- Free parking
- Annual leave
Quick apply
2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
1d

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IT Support Technician

IT MANAGMENT LTD
London

Quick apply

Job details

Full-time
From £39,000 a year

Benefits

Free parking
Casual dress
Company car
Annual leave
Discounted or free food
Company pension
Work from home
Private medical insurance
Employee discount
Sick pay
On-site parking
Free fitness classes

Qualifications

Technical troubleshooting
Desktop support
TCP
Customer service
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
IT permissions management
Computer hardware
Computer networking
IP networking
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

IT Support Engineer (1st/2nd Line) – Hybrid

£37,000 per annum + Benefits

Location: Hybrid working – 4 days working from home, 1 day in the office. Offices are located across Putney, Wimbledon and Central London, with occasional travel between sites when required.

Employment Type: Permanent, Full-Time

About the Role

We are looking for a proactive and customer-focused IT Support Engineer to join our growing IT team supporting a busy and professional law firm. This hybrid role offers the flexibility of working four days remotely with one day each week in the office, providing technical support to staff across multiple office locations.

You will be responsible for delivering first and second-line IT support, maintaining end-user devices, troubleshooting technical issues, and assisting with the ongoing management of the firm’s IT infrastructure. This is an excellent opportunity for someone looking to develop their career within a professional legal environment.

Requirements

College Level 2 qualification in IT (or above).
Strong interest in IT support and customer service.
Good communication and problem-solving skills.
Ability to work independently and manage workload effectively.
Full right to work in the UK.

Technical Skills

Experience with some or all of the following is desirable:

Microsoft 365 Administration
Windows 10 & Windows 11 Support
Active Directory & Microsoft Entra ID
Microsoft Intune (MDM)
Laptop and Desktop Deployment
Hardware & Software Installation and Configuration
Microsoft Office Applications
Printer and Peripheral Support
Basic Networking (TCP/IP, DNS, DHCP, VPN and Wi-Fi)
Remote Support Tools
Password Resets and User Account Administration
Mobile Device Support (iOS & Android)
Cyber Security best practices including MFA and endpoint protection

Key Responsibilities

Provide 1st and 2nd Line IT support to staff across multiple office locations.
Diagnose and resolve hardware, software and network issues.
Set up and configure laptops, desktops and mobile devices for new starters.
Manage Microsoft 365 user accounts, permissions and licensing.
Support remote users through remote access tools.
Install, configure and maintain business applications.
Escalate complex technical issues where necessary.
Maintain accurate documentation and update the IT service desk.
Ensure excellent customer service while meeting service level agreements.

Working Hours

Monday to Friday

9:00am – 5:30pm

Hybrid working:

4 days working from home
1 day in the office (Putney, Wimbledon or Central London)

Benefits

£37,000 annual salary
Hybrid working (4 days remote)
25 days annual leave plus Bank Holidays
Company pension
Ongoing training and professional development
Career progression opportunities
Employee wellbeing programme
Modern equipment provided for home working

Pay: From £39,000.00 per year

Benefits:

Casual dress
Company car
Discounted or free food
Employee discount
Free fitness classes
Free parking
On-site parking
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

2nd line desktop support technician jobs in eng

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MSP 3rd Line Service Desk Technician

IT Coordinator/ Helpdesk Technician

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2nd Line Technical Analyst

2nd Line IT Support Technician

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

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2nd Line Desktop Support Technician

2nd Line IT Support Technician

Associate Field Services Technician, IT

Onsite Engineer

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IT Support Technician 2nd Line

2nd Line Support Technician

IT Support Technician (6 month FTC)

I want to receive the latest job alerts for 2nd line desktop support technician in eng

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