Head of guest experience Work, Jobs in Eng (with Salaries)

Head of Guest Experience & Protocol
NeuroDoctrine —Manchester
- £28,000 - £34,000 a year
- Part-time
- Hotel
- Organisational skills
- In-person
- Gym membership
Quick apply
2d
Guest Experience Lead
Situ —Exeter
- £32,000 a year
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Guest Experience Specialist (UK)
ATR Safari —Guildford
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Hotel experience
- Free parking
- Sick pay
Quick apply
13d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Head of Operations
Barnham Broom —Norwich
- £50,000 - £60,000 a year
- Weekend availability
- Restaurant management
- Hotel
- Team management
- Free parking
- Gym membership
Quick apply
4d
Guest Relations & Guest Experience Manager
At Sloane —London
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Producer
Lower Street Media Ltd —London
- Full-time
- Remote
- Research
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Head of Leisure - Hale Country Club & Spa
THG Ingenuity —Hale Barns
- Customer service
- Hotel
- Leadership
Quick apply
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Head of Meeting & Events Operations
The Belfry —Sutton Coldfield
- £45,000.00 - £47,480.40 a year
- Full-time
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
Park Management - Assistant General Manager - PA1
Parkdean Resorts —Skegness
- £58,192.33 a year
- Weekend availability
- Conflict management
- Recruiting
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
5d
Head of Hospitality
Oak View Group —London
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Leadership
10d
Head of Global Leadership Development and Corporate Learning
InterContinental Hotels Group —Windsor
- Hotel
- Team management
- Training & development
- Employee discount
4d
Head of Executive Office
National Trust —Swindon
- £60,000 a year
- Full-time
- Team management
- Leadership
- Free parking
- Employee assistance programme
6d
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Restaurant management
- English
- Employee assistance programme
Quick apply
Head of Entertainment
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Weekend availability
- First Aid Certification
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Head of Group & Event Planning
The Dorchester —London
- Sales
- Customer service
- Computer literacy
- Employee discount
- Referral programme
Head of Security
Queen Mary University of London —London
- £64,331 - £71,834 a year
- Full-time
- University
- Leadership
- Communication skills
- Free parking
- Bereavement leave
Quick apply
3d
Freelance Event Operations Manager
KERB —Birmingham
- £200 - £250 a day
- Weekend availability
- Heavy lifting
- Travel
- POS
- Employee discount
Quick apply

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Head of Guest Experience & Protocol

NeuroDoctrine
Manchester

Quick apply

Job details

Permanent | Part-time | Full-time
£28,000 - £34,000 a year
2 days ago

Benefits

UK visa sponsorship
Company events
Gym membership

Qualifications

Front of house supervision
Upselling
Organisational skills
Team motivation leadership
A Level
Time management
Hospitality management

Full job description

Overview

NeuroDoctrine builds the neural operating system for defence, space, and military medicine, a non-invasive neural interface that lets a single mind direct many machines, and gives every commander a live reading of their own readiness. No joystick. No screen. No voice. Built on a decade of neuroscience. Built for the field, offline, when it counts. We're a small, fast-moving team turning a decade of peer-reviewed neuroscience into doctrine, and this September we step out of stealth for the first time, in a room that will include government ministers, NATO figures, ambassadors, and the investors backing what comes next.

We are seeking a dynamic and passionate Head of Guest Experience & Protocol to elevate the standards of hospitality, service excellence, and guest engagement across our organization. This leadership role is pivotal in shaping memorable experiences for our guests by overseeing all aspects of guest relations, protocol management, and service delivery. The ideal candidate will possess a strong background in hospitality or hotel management, exceptional organizational skills, and a flair for creating welcoming environments that foster loyalty and positive impressions. Join us to lead with energy, inspire teams, and set new benchmarks in guest satisfaction!

Duties

Develop and implement comprehensive guest experience strategies that enhance overall satisfaction and loyalty.
Oversee the design and execution of guest protocols to ensure consistency, professionalism, and cultural sensitivity across all touchpoints.
Lead, motivate, and train teams dedicated to delivering outstanding guest services in both hospitality venues and event settings.

The Summit & Company Events

Lead front-of-house for the Neurotech for Defence & Space Summit, our public launch in Manchester this September, and any events that follow
Set the standard for how the venue, meeting rooms, and event spaces present, always ready for a minister to walk in unannounced
Work alongside our events and operations team to ensure the guest experience is flawless from arrival to departure

The 42-Minute Briefing (our podcast)

Own the guest experience for anyone recording with us, greeting, briefing, and looking after guests before, during, and after filming
Ensure our studio and green room present at the same standard as everything else we do
Be a calm, capable presence for guests who may never have recorded a podcast before, and put them at ease
Set the standard for how the venue, meeting rooms, and event spaces present, always ready for a minister to walk in unannounced
Work alongside our events and operations team to ensure the guest experience is flawless from arrival to departure

Company & Administrative Support

Support the wider team with day-to-day office presentation, hospitality, and guest logistics
Partner closely with our Executive Assistant and operations team so nothing falls through the cracks between hosting, scheduling, and follow-up

Skills

Proven experience in hospitality or hotel management with a focus on guest services or protocol coordination.
A genuine background in premium hospitality, concierge, or guest relations, the kind of experience built at a five-star hotel, a private members' club, or a leading residential address, where discretion and anticipatory service are second nature, not trained-in for the interview
Composure around wealth, status, and power, you've spent your career being unremarkable around remarkable people, and that's exactly the skill we need
An instinct for protocol, you understand precedence, formality, and the unspoken rules of a room without needing to be told
Absolute discretion as a baseline, not an aspiration
Warmth that reads as genuine, not performed, the people we're hosting can tell the difference, and so can we
A bias to action that matches a team stepping out of stealth in six weeks, not six months

This is a rare opportunity to bring that calibre of experience somewhere it's never been applied before, government, defence, and space, at the moment, a company steps into the open for the first time.

Join us as we step out of stealth. Think it. Command it. Recover from it.

Pay: £28,000.00-£34,000.00 per year

Benefits:

Company events
Gym membership
UK visa sponsorship

Work Location: In person

Quick apply

Refine Your Search

head of guest experience jobs in eng

Head of Guest Experience & Protocol

Guest Experience Lead

Guest Experience Specialist (UK)

Head Host / Reservations & Guest Experience Lead

Head of Operations

Guest Relations & Guest Experience Manager

Head of Weddings and Social Events

Producer

Head of Leisure - Hale Country Club & Spa

Front of House & Community Co-Ordinator - Highgate Studios

Head of Meeting & Events Operations

Park Management - Assistant General Manager - PA1

Head of Hospitality

Head of Global Leadership Development and Corporate Learning

Head of Executive Office

Head of Operations

Head of Entertainment

Head of Group & Event Planning

Head of Security

Freelance Event Operations Manager

I want to receive the latest job alerts for head of guest experience in eng

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