Lettings & viewings coordinator Work, Jobs in Englefield, Brk (with Salaries)

Lettings & Viewings Coordinator
RHouse UK Limited —Reading
- £15 an hour
- 8 hour shift
- Hybrid work
- Travel
- In-person
- Free parking
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Lettings & Viewings Coordinator
RHouse UK Limited —Reading
Maintain a strong, qualified applicant pipeline to support high occupancy. Consistent flow of qualified applicants. Confident, professional in-person manner.
£15 an hour
Quick apply
1d
Freelance Property Viewing Coordinator - South East London
PALM Estate Management —South East London
Excellent communication and a friendly, professional manner. The role is paid per viewing attended, with a bonus for each successful move-in, so it suits…
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Lettings & Viewings Coordinator

RHouse UK Limited
Reading

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Job details

Part-time | Self-employed
£15 an hour
1 day ago

Benefits

Free parking
On-site parking

Qualifications

Driving Licence

Full job description

Purpose of the Role:

To conduct high-quality, in-person property viewings and tenant check-ins across the portfolio, ensuring every prospective and new tenant experiences a well-organised, professional first impression of the property and the business.

This role exists to:

Deliver well-prepared, well-attended viewings that convert interest into applications
Stage and move marketing kits so every void room is show-ready
Conduct smooth, professional tenant check-ins on move-in day
Maintain a strong, qualified applicant pipeline to support high occupancy

Ultimately, this role is responsible for turning interest into occupancy through excellent in-person delivery.

Key Responsibilities:

Viewing Delivery (primary responsibility):

Conduct viewings in person across the portfolio, working to a scheduled diary
Confirm appointments ahead of time and follow up to reduce no-shows
Ensure every viewing property is presented well and show-ready before arrival
Provide applicants with relevant information on the property, houseshare and tenancy terms during the visit
Give confident, accurate answers to applicant questions on-site

Marketing Kit Staging & Void Room Prep:

Collect, stage and move marketing kits between void rooms ahead of each viewing
Ensure void rooms are presentable and consistent with brand standards
Flag any condition issues found in void rooms during staging visits

Tenant Check-Ins:

Conduct move-in check-ins with new tenants, in person
Talk new tenants through house rules, facilities and key information on arrival
Ensure a smooth, positive handover on move-in day
Support check-outs and inventories as required

Applicant Qualification:

Ask the right questions to assess suitability, in person and prior to booking a viewing
Filter out unsuitable applicants early
Maintain clear records of applicant status

Pipeline Management:

Maintain a clear and organised applicant pipeline
Follow up with warm leads and interested applicants after viewings
Re-engage previous enquiries where appropriate

Enquiry Handling (supporting task, not primary focus):

Respond to incoming enquiries (SpareRoom, email, phone) where needed to book in viewings
Log and track enquiries in the CRM

Systems & Admin:

Keep CRM, trackers and systems up to date following each viewing and check-in
Track viewing and check-in performance metrics
Any other reasonable business requests

Working Pattern:

Field-based role - most of the working week is spent travelling between properties conducting viewings and check-ins
Own transport required to travel between properties within the Reading area (15-mile radius)
Availability outside standard hours is required as follows:
Evenings: minimum two per week, with a finish time of 19:30
Saturdays: as required, for between 6 and 8 hours per day

What This Role Does NOT Do:

Not primarily a phone/enquiry-handling role - enquiry response supports viewing bookings, it is not the main output
Not responsible for closing deals or making final tenancy decisions
Not responsible for managing tenant relationships post move-in
Not responsible for onboarding documentation or compliance
Not responsible for maintenance or operational issues
Not a desk-based, remote or hybrid role
Not responsible for marketing strategy - uses existing channels and materials only

This role feeds the pipeline through in-person delivery, it doesn't manage the full journey.

What Success Looks Like:

Viewing Delivery:

Viewings are well-organised, well-attended and well-presented
Reduced no-show rates
Properties consistently show-ready ahead of viewings

Check-In Quality:

New tenants receive a smooth, professional move-in experience
Check-ins completed accurately and on time

Marketing Kit & Presentation:

Kits staged and moved correctly and on schedule
Void rooms consistently presentable

Quality of Applicants:

Strong filtering reduces time on unsuitable applicants
Better match between applicants and properties

Pipeline Strength:

Consistent flow of qualified applicants
Strong follow-up process increases conversion opportunities

Behavioural Indicators:

Confident, professional in-person manner
Highly organised and reliable with a travel-based schedule
Persistent with follow-ups
Detail-oriented, especially around property presentation
Positive, professional and engaging face-to-face

Pay: £15.00 per hour

Benefits:

Free parking
On-site parking

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Reading RG10 8DL

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