Housing support administrator Work, Jobs in Erdington, Wmd (with Salaries)

Housing Support Administrator
Audit and Inspection Limited —Birmingham
- £28,600 a year
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
3d
Compliance Coordinator
non violentiam cic —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Legal Administrator Birmingham
Bevan Brittan —Birmingham
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
Office Administrator
Pegasus Supported Housing Ltd —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Accounting
Quick apply
5d
Office Administrator
Focus Housing Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Scheme Administrator
The Wrekin Housing Group Limited —Penkridge
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Accounts Administrator
MV Kelly Ltd —Solihull
- Up to £24,000 a year
- Full-time
- Data analysis skills
- Driving
- In-person
- Health & wellbeing programme
Quick apply
12d
Scheme Administrator
Housing Plus Group —Penkridge
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Income Collection and Recovery Admin Assistant
Orbit Group —Coventry
- £26,889 a year
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
4d
Facilities Administrator/Receptionist
emh —Coalville
- £23,222 - £24,430 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
9d
Governance Administrator & Executive Assistant
St Basils —Birmingham
- £27,016 - £28,821 a year
- Full-time
- No degree
11d
Housing Account Manager
Vadella —Halesowen
- £38,251 - £43,534 a year
- Hybrid work
- Management
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
2d
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
Project Manager/Employers Agent
Frankham —Birmingham
- Full-time
- Contracts
- Annual leave
- Work from home
Administration Manager
Harmony Fire —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Manager
Harmony Fire —Birmingham
- Full-time
- Annual leave
Quick apply

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Housing Support Administrator

Audit and Inspection Limited
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,600 a year
3 days ago

Qualifications

No experience needed
Communication skills

Full job description

Housing Support Administrator

About Us

Audit and Inspection Limited specialises in reviewing support documentation and carrying out property inspections across the social housing sector. Our work focuses on assessing records and identifying areas for improvement, helping to ensure services are clearly evidenced and delivered to a high standard.

About the Role

We are looking for a detail-oriented Housing Support Administrator to join our Quality Assurance Team. This is a varied role that combines communication, coordination, and quality-focused review work to support our partners in delivering effective services to residents.

A key focus of this role is reviewing support documentation and providing detailed written feedback. You will spend a significant proportion of your time assessing records such as support session notes and initial needs assessments, ensuring they clearly reflect the support being delivered and identifying where improvements can be made. You will provide detailed, constructive feedback to our partners, helping them strengthen their recording practices and better evidence positive outcomes for residents.

The documentation you review relates to residents who may be experiencing challenges such as mental health needs, substance misuse, or difficulties managing finances. However, this role does not involve direct contact with residents. Instead, you will work with support workers, managing agents, and internal teams to improve the quality and clarity of recorded support.

Alongside this, you will manage partner queries, liaise with internal teams and external stakeholders, and support with resolving issues such as suspended housing benefit claims.

This role would suit someone who is analytical, organised, and confident in producing clear, structured written work.

Role Details

Location: Office-based, Birmingham City Centre
Hours: Monday to Friday, 9:00am – 5:00pm

Key Responsibilities

Review support documentation, including support session records and initial needs assessments
Assess the quality, accuracy, and clarity of records, ensuring they reflect the support being delivered
Provide detailed, structured written feedback to partners, highlighting areas for improvement
Support partners in improving the quality and consistency of their documentation
Manage shared inboxes and respond to queries in a timely and professional manner
Liaise with Benefits Officers and other stakeholders to investigate and resolve issues such as suspended claims
Maintain accurate records and update internal systems accordingly
Work in a methodical and consistent way to meet deadlines and manage workload

Main Duties

Carry out regular reviews of support documentation, identifying gaps, inconsistencies, or areas lacking detail
Produce clear, concise, and actionable written feedback
Manage a varied workload, balancing planned reviews with reactive queries
Investigate and resolve issues by coordinating with relevant teams
Ensure all work is accurately recorded and tracked on internal systems
Contribute to identifying common themes and areas where partners may require further guidance

About You

Strong written communication skills, with the ability to produce clear and structured feedback
Excellent attention to detail and ability to analyse written information
Organised and able to manage multiple tasks at once
Comfortable working independently on detail-focused tasks
A practical, solutions-focused approach to problem solving
Confident using IT systems and maintaining accurate records

No prior experience is required. However, candidates who can demonstrate strong written communication skills - whether through work, education, or other experience - will be at an advantage.

Benefits

Competitive salary and benefits package
Modern office environment
Opportunities for professional development and progression

Application Process

To apply, please submit your CV along with a short cover letter outlining your interest in the role and your relevant skills.

Job Types: Full-time, Permanent

Pay: £28,600.00 per year

Work Location: In person

Quick apply

Refine Your Search

housing support administrator jobs in erdington, wmd

Housing Support Administrator

Compliance Coordinator

Legal Administrator Birmingham

Office Administrator

Office Administrator

Scheme Administrator

Accounts Administrator

Scheme Administrator

Income Collection and Recovery Admin Assistant

Facilities Administrator/Receptionist

Governance Administrator & Executive Assistant

Housing Account Manager

Housing Asset Data Analyst

Project Manager/Employers Agent

Administration Manager

Project Manager

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