Customer advisor Work, Jobs in Exeter Ex5 (with Salaries)

Customer Service Representative
LV= Life & Pensions —Exeter
- £26.23 an hour
- Overtime
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Customer Service Advisor
Bako group —Cullompton
- £23,504 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Sales Advisor - Exeter
Whittard of Chelsea —Exeter
- £11.78 - £12.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
Service Advisor
FMG Repair Services —Exeter
- £28,000 - £30,000 a year
- Monday to Friday
- IT
- Annual leave
- Employee discount
Quick apply
6d
Customer Advisor
Boots —Torquay
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Sales Advisor
Halfords —Taunton
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
8d
Customer Service Advisor(Specialist)
Somerset Council —Taunton
- £21,072 - £22,817 a year
- Hybrid work
- Customer service
- IT
- Computer skills
- Annual leave
7d
Health and Wellness Sales Advisor
Boots —Exeter
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
8d
Retail Sales Advisor - Taunton
Oak Furnitureland —Taunton
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Holiday Sales Advisor / Receptionist
Lady's Mile Holiday Park —Dawlish
- From £12.88 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
- Gym membership
Quick apply
10d
Customer Service Advisor
Somerset Council —Taunton
- £14,634 - £15,101 a year
- Hybrid work
- Customer service
- Communication skills
- Annual leave
5d
Tesco Travel Money Advisor
Travelex —Exeter
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Sales - Sales Advisor - UK
New Look —Exeter
- Part-time
- Microsoft Word
11d
Customer Service Advisor
NFU Mutual Agency —Crediton
- Full-time
- Free parking
Service Advisor
Vertu Motors —Exeter
- £30,000 - £36,500 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
14d
Trainee Dispenser
Boots —Exeter
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
4d
Retail Sales Assistant
Avidity —Exeter
- £13.45 an hour
- Weekend availability
- Sales
7d
Parts Advisor
Allparts Southwest Ltd —Exeter
- From £31,500 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Customer Services Advisor
Halfords —Newton Abbot
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Sales Advisor
The Perfume Shop —Exeter
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
7d

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Customer Service Representative

LV= Life & Pensions -
Exeter

Apply Now

Job details

Full-time
£26.23 an hour

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

About The Role

We are currently advertising for 2 x 9 months contract in our Protection Claims team.

At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.

We offer a hybrid working model; however, your presence will be required in our Exeter office. (Full time office working until after an initial training period of 6 months).

Salary is £26.227.50. Your salary will also have the potential to increase as you progress through our career development framework when milestones are reached.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
The opportunity to buy or sell up to five days’ holiday
An annual bonus scheme based on company and personal performance
Cycle to work scheme
A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
You’ll receive up to 20% discount on our life products for you and your immediate family.
Free parking is available on-site, offered on a first come first served basis
We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

About Us

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Go on, bring your true self to LV=.

Apply Now

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