Service desk engineer Work, Jobs in Eydon (with Salaries)

3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
20h
Order Management Clerk
Biesse —Daventry
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Trainee White Goods Engineer - Northampton [PAS199]
Pacifica —Northampton
- £26,500 - £27,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
5d
Mechanical Engineer
elix sourcing solutions —Rugby
- £30,000 - £35,000 a year
- Monday to Friday
- Engineering
- Mechanical knowledge
- Work from home
13d
Senior Support Engineer
Novastar Infotech Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- In-person
Quick apply
1d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Continuous improvement
- Mentoring
- Flexible schedule
13d
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
EUC Engineer
Zenzero Solutions —Coventry
- Google Suite
- Azure
- Mentoring
- Flexible schedule
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- Leadership
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Air Conditioning Engineer
Thermatic Group —Northampton
- Overtime
- Remote
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
OSD Technical Specialist - SGT
Siemens Energy —Warwick
- Full-time
- Analysis skills
- Annual leave
Engineer - Wind Loading (Scientist/Engineer)
RWDI —Milton Keynes
- £28,500 a year
- Full-time
- Bachelor's degree
- Scripting
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
M&E Supervisor
Emcor —Milton Keynes
- Up to £47,000 a year
- Full-time
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Geoenvironmental Engineer
Soiltechnics Ltd —Northampton
- From £28,000 a year
- Full-time
- Master's degree
- No degree
- Travel
- Profit sharing
- Annual leave
Quick apply
Finance Manager
GXO Logistics —Northampton
- Up to £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme

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3rd Line Service Desk Engineer

Bechtle UK -
West Hunsbury

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
20 hours ago

Benefits

Health & wellbeing programme
Private dental insurance
Employee mentoring programme
Annual leave
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Technology infrastructure experience
IIS
CCNA
JNCIA
Mentoring junior staff
Microsoft Exchange
Windows
CCDA
Network infrastructure
Firewall
Remote access software
Mentoring
Technical support incident logging
Organisational skills
SharePoint
SAN
Customer support
VMWare
IT incident logging
Incident log maintenance
Communication skills
vSphere
Help desk

Full job description

3rd Line Service Desk Engineer Northampton

As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout.

Job Role Responsibilities

Provide 3rd line technical support to customers.
Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates.
Escalate incidents to service team leaders as appropriate.
Work closely with 1st and 2nd line technical support and field engineers to ensure a high level of communication is maintained.
Assist with the training and guidance of 1st and 2nd line team members.
Provide assistance to the service team for technical design, implementation and support of customer incidents and projects.
Create and maintain suitable customer infrastructure / service documentation. .
Provide occasional on-site support at customer sites to resolve incidents.
Ensure customers and Bechtle equipment/goods are installed to appropriate standards and industry best practice.

Job Requirements

Self-motivated with a positive attitude
Excellent communication and organisational skills and a team-oriented mindset
Minimum 3 years’ experience in a 3rd line technical support role, supporting a variety of core infrastructure technology and services.
Proven experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL server
Expert knowledge and experience within the Wintel environment
Good knowledge of Windows desktop operating systems
Expert knowledge and experience with supporting Dell and HP server / blade hardware
Good knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageous.
Good knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous.
Hold two or more industry recognised and relevant certifications, including but not limited to: AZ-*, MS-*, CCA, VCP, CCNA, CCDA, CSA, CSE, AIS, ASE, JNCIA-*. Additional accreditations would be highly desirable.
Ability to work in a busy helpdesk environment and good knowledge of general helpdesk operations.

What we offer

Hybrid Working (3 days in/2 days out, after probation which is 3 months)
Flexible Work Shift Patterns - Between 7am and 7pm
Starting Salary of £45k - £55k.
Location – Brackmills, Northampton.
Culture – Social events, Supportive, Fun, Hard working
Perks – Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
Subsidised health care/medical benefits
Annual Leave – 25-30* days plus B. H’s + optional 2 weeks unpaid. *Increases with time spent
Progression Plan – training & mentor programme.

Reports to: Service Desk Manager - Northampton

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Benefits:

Company events
Employee mentoring programme
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in eydon

3rd Line Service Desk Engineer

Order Management Clerk

1st / 2nd Line IT Support Analyst

Trainee White Goods Engineer - Northampton [PAS199]

Mechanical Engineer

Senior Support Engineer

Senior Service Desk Engineer

Customer Service Desk Co-ordinator

IT Support Contract

Workshop Engineer

EUC Engineer

IT Field Service Engineer

L4 Network Engineer Apprentice

Air Conditioning Engineer

OSD Technical Specialist - SGT

Engineer - Wind Loading (Scientist/Engineer)

Senior IT Support Engineer - On-site Services

M&E Supervisor

Geoenvironmental Engineer

Finance Manager

I want to receive the latest job alerts for service desk engineer in eydon

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