Concierge front desk role Work, Jobs in Frensham, Sry (with Salaries)

Concierge Front Desk Role
All align Chiropractic Clinic —Liss
- £12.71 - £13.00 an hour
- Part-time
- Computer literacy
- English
- Front desk
- Free parking
- Employee discount
Quick apply
1d
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- Microsoft Word
- Computer literacy
- Hotel
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Concierge Front Desk Role
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£12.71 - £13.00 an hour
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Concierge Front Desk Role

All align Chiropractic Clinic
Liss

Quick apply

Job details

Part-time
£12.71 - £13.00 an hour
1 day ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Patient appointment coordination
Practice management software
English
Microsoft Office Suite
Patient service
Social media platforms
Appointment booking and call handling
Front desk
Cleaning
Computer skills
Patient record updating
Managing patient records

Full job description

Job Overview

Are you an organised, friendly and caring person who enjoys helping others? Would you like to be part of a growing healthcare clinic where every day is different, and where you can genuinely make a difference to people's wellbeing?

All Align is an established Chiropractic and Sports Massage Clinic in the heart of Liss. As our clinic continues to grow, we're looking for an enthusiastic Receptionist / Patient Care Coordinator to join our friendly and supportive team.

This is much more than a reception role. You will be one of the first points of contact for our patients, helping to create an exceptional experience from the moment they get in touch. We're looking for someone who takes pride in delivering outstanding customer service and enjoys being part of a close-knit team.

About the Role

As part of our reception team, you will play a vital role in the smooth day-to-day running of the clinic.

Your responsibilities will include:

Welcoming patients to the clinic in a friendly and professional manner
Answering telephone calls, emails and WhatsApp enquiries
Booking and managing appointments using our online practice management software
Processing payments and maintaining accurate patient records
Supporting our chiropractors and sports massage therapist
Assisting with social media and marketing activities
Stock management and retail product displays
General administration and reception duties
Helping to maintain a clean, organised and welcoming clinic environment

Hours of Work

This is a part-time permanent position of up to 22 hours per week, worked on a regular rota.

The role will include a combination of weekday, evening and weekend shifts. Applicants should be comfortable working some later shifts, including Friday evenings and alternate Saturdays.

The exact working pattern will be discussed with successful candidates and will form part of a regular rota.

Some flexibility to provide occasional holiday and sickness cover would be appreciated.

As All Align continues to grow, there may be opportunities for additional hours in the future for the right candidate.

About You

We're looking for someone who is:

Friendly, confident and approachable
Passionate about delivering exceptional customer service
Highly organised with excellent attention to detail
A confident user of Microsoft 365 and Windows-based computers
Comfortable learning new software systems
An excellent communicator with a professional telephone manner
Able to work independently and as part of a team
Trustworthy and able to handle confidential information in line with GDPR
Calm under pressure with the ability to prioritise a busy workload
Reliable and flexible when it comes to working a mixture of daytime, evening and weekend shifts

Previous reception, healthcare or customer service experience would be an advantage, but full training will be provided for the right person.

Essential Requirements

Five GCSEs (or equivalent), including English and Maths at Grade C/4 or above
Excellent spoken and written English
Good IT skills
The right to live and work in the UK
Availability to work some evenings, Friday shifts and alternate Saturdays

Pay: £12.71-£13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

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