Communications Work, Jobs in Frome, Som (with Salaries)

Customer Communications Specialist
Ayvens —Bristol
- Full-time
- Microsoft Word
- Organisational skills
- Financial services
- Free parking
- Annual leave
4h
Sales and Events Co-Ordinator
Holbrook Manor Hotel & Spa —Wincanton
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
12d
Communications and Engagement Lead
West of England Combined Authority —Bristol
- £52,413 - £55,722 a year
- Full-time
9d
Communications Lead
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
2d
Social Media & Digital Marketing Officer
Trowbridge Town Council —Trowbridge
- £29,540 - £31,022 a year
- Social media management
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Head of Strategic Media and Research Communications
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
- Employee discount
Communications Manager
Softcat —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
- Flexible schedule
Brand Ambassador
LUV Infinity Group —Bristol
- £30,000 - £33,000 a year
- Weekend availability
- Hospitality
- Business development
- Communication skills
- Employee discount
Quick apply
7d
Events Coordinator
University of Bristol —Bristol
- £32,080 - £35,608 a year
- Full-time
- Customer service
- Communication skills
- School
13d
Events Assistant
St John's Foundation Est.1174 —Bath
- £13.45 an hour
- Weekend availability
- Bar
- Customer service
- Cleaning
Quick apply
3d
Marketing & Communications Executive - Bristol
Space Engineering Services Limited —Bristol
- £32,000 - £36,000 a year
- Full-time
- Business development
9d
Marketing & Social Media Assistant
TINIT —Wells
- From £13 an hour
- Part-time
- Social media management
- English
- Internship
- Store discount
- Work from home
Quick apply
2d
Senior Communications Officer -Transport
Bath and North East Somerset Council —Keynsham
- £22.20 - £23.92 an hour
7d
Content Marketing & Growth Executive
Design West —Bristol
- From £28,000 a year
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
- Employee discount
Quick apply
Content Design Trainer
Department for Science, Innovation & Technology —Bristol
- £56,850 - £63,980 a year
- Part-time
- Hybrid work
- Research
- Presentation skills
- Travel
- Annual leave
- Employee discount
5d
Head of Communications
Mercury13 —Bristol
5d
Customer Sales & Marketing Executive
Forever Timber —Trowbridge
- £13 - £16 an hour
- Part-time
- CRM software
- Social media management
- Customer service
Quick apply
11d
Freelance Events Manager
Fosters Event Catering —Bristol
- Up to £20 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
4d
Venue and Marketing Executive
Design West —Bristol
- From £28,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Employee discount
Quick apply
AI & Digital Communications and Marketing Apprentice
Amplify Education —Bristol
- From £16,500 a year
- Full-time
- Communication skills
- School
- Free parking
- Employee assistance programme

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Customer Communications Specialist

Ayvens -
Bristol

Apply Now

Job details

Full-time
4 hours ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Media and communications experience
Organisational skills
Financial services
Communication skills

Full job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At a functional level, Commerce is responsible for the commercial performance of the business through sales, account management, marketing, and product management activities.

Product & Marketing is responsible for the development (where appropriate), oversight and performance of the Ayvens suite of products and services; the translation of these to market, channel and subsegment propositions, and the optimisation of promotional activities to create demand, best positioning Ayvens within the UK market.

Key Accountabilities

Manage the execution of customer communications through planning and writing customer communications to support all customer channels (driver, client & partner) using Ayvens tone of voice.
Manage and maintain communications library to ensure regular review and improvement to support customer service strategy and business objectives.
Develop customer understanding through improved customer communications at all journey touchpoints in-line with FCA regulations.
Write and amend transactional message content for customers, working closely with process owners and subject matter experts.
Manage the end-to-end process of execution of customer communications through full sign off and distribution, working closely with customer data colleagues.
Drive improvements in communications to move to digital through email communications, links, and working with digital marketing team to improve and update website & FAQ content.
Support business with ad hoc requests for external communications and communications amendments.

Skills and Experience

Working knowledge of core Microsoft applications (Word, Excel, MS Teams)
Experience and knowledge of leasing business (preferably ALD or LeasePlan)
Experience and knowledge of regulated financial services
Experience of working in a communications or marketing role
Knowledge of Customer Duty / compliance frameworks
Strong written communication skills and copywriting
Strong organisational skills and project management
Strong interpersonal skills with ability to deal with stakeholders at all levels
Ability to work in a dynamic face paced environment, enjoying the challenge of managing multiple projects simultaneously, working under pressure and to tight deadlines.

What we offer

Rewards & Financial Benefits

Competitive pension scheme, Annual salary review and bonus scheme,

Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000)

Retail discounts programme, GymFlex membership options, Cycle to Work scheme

Health & Wellbeing

Life Assurance, Health assessment options, Travel insurance, Critical illness cover, Personal accident insurance.

Time Off & Work–Life Balance

25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).

Workplace & On‑Site Facilities

Free parking (limited) , EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience and current hours don’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

Apply Now

Refine Your Search

communications jobs in frome, som

Customer Communications Specialist

Sales and Events Co-Ordinator

Communications and Engagement Lead

Communications Lead

Social Media & Digital Marketing Officer

Head of Strategic Media and Research Communications

Communications Manager

Brand Ambassador

Events Coordinator

Events Assistant

Marketing & Communications Executive - Bristol

Marketing & Social Media Assistant

Senior Communications Officer -Transport

Content Marketing & Growth Executive

Content Design Trainer

Head of Communications

Customer Sales & Marketing Executive

Freelance Events Manager

Venue and Marketing Executive

AI & Digital Communications and Marketing Apprentice

I want to receive the latest job alerts for communications in frome, som

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