Guest services manager Work, Jobs in Glasgow, Glg (with Salaries)

Guest Services Manager
Sandman Hotel Group —Glasgow
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Flexible schedule
- Referral programme
15h
Front of House Manager
Margo —Glasgow
- From £38,300 a year
- Full-time
- Restaurant management
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
6d
Regional Guest Services Manager - Scotland & Ireland
Portico Corporate Reception Management —Glasgow
- £42,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Life insurance
Quick apply
11d
Meetings and Events Sales Supervisor- Crowne Plaza Glasgow
Valor Hospitality —Glasgow
- Hospitality
- Customer service
- Hotel
Quick apply
Assistant Manager
Everyman Media —Glasgow
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
RAD Hotel Group —Glasgow
- Full-time
- Hotel
- Budgeting
- Leadership
Quick apply
Assistant Manager | Glasgow NEW OPENING
Rudy's Pizza —Glasgow
- £32,900 a year
- Full-time
- Restaurant management
- Supervising experience
- Recruiting
- Employee discount
Quick apply
Junior Front of House Manager
Ascent Consultants —Glasgow
- From £27,000 a year
- Full-time
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
2h
Conference & Banqueting Manager
voco —Glasgow
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
12d
Guest Experience Manager
Showcase Cinemas —Paisley
- £14.42 an hour
- Part-time
- Guest services
- Leadership
- Communication skills
- Free parking
- Annual leave
6d
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
General Manager
Rioja —Glasgow
- £45,000 a year
- Full-time
- Hospitality
- Bar
- Spanish
Quick apply
Front Office Manager
Ibis Styles Glasgow Central —Glasgow
- Weekend availability
- Hotel
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Assistant Front of House Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
5d
Spa Operations Manager
Kimpton —Glasgow
- Hotel
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
3d
Area General Manager
Hotel Indigo Glasgow —Glasgow
- Full-time
- Sales
- Hotel
- Training & development
- Annual leave
- Referral programme
Quick apply
7d
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
Restaurant Administrator - (PT 25/30 hours)
Harry's Glasgow —Glasgow
- Part-time
- English
- Computer skills
- Cash handling
- Employee discount
Quick apply
7d
Marketing Co-ordinator
V.Group —Glasgow
- Organisational skills
- Budgeting
- Communication skills
11d
Hotel Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Guest Services Manager

Sandman Hotel Group -
Glasgow

Apply Now

Job details

Full-time
15 hours ago

Benefits

Company pension
Flexible schedule
Referral programme

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Computer literacy
Internal department liaison
Microsoft Office Suite
Microsoft Office
Organisational skills
Front desk
Customer interaction
Training & development
Guest services telephone call handling
Communication skills
Hotel front office operations
Time management
Hospitality management

Full job description

We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven.

Join our team and enjoy the many benefits of working for Sandman Hotel Group privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

JOB REQUIREMENTS:

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
Must ensure that all personnel are kept well informed of department objectives and policies. The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.
The ability to respond properly and take a supervisory role in any hotel emergency or safety situation.
Manage all administrational duties as specified by the Company

DUTIES:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Runs various reports on the computer for management.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.

APPLICABLE SKILLS:

Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

Additional Holiday with length of service milestones
Flexible schedule
Pension
Rewards and recognition
Growth opportunities
Dedicated Training Programme
Team, Friends and Family Hotel rates
Up to 40% of food discounts
Referral Bonus starting at £250
X3 complimentary nights stays to use in the UK, Ireland or North America
EducationSkills Development Reimbursement program
All Northland United KingdomIreland team members are eligible for their brands specific perksin North America

In return for your hard work and commitment we offer a competitive salary, a great range of benefits and on-going training, development and career growth.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Apply Now

Refine Your Search

guest services manager jobs in glasgow, glg

Guest Services Manager

Front of House Manager

Regional Guest Services Manager - Scotland & Ireland

Meetings and Events Sales Supervisor- Crowne Plaza Glasgow

Assistant Manager

Operations Manager

Assistant Manager | Glasgow NEW OPENING

Junior Front of House Manager

Conference & Banqueting Manager

Guest Experience Manager

Sales Support and Research Coordinator

General Manager

Front Office Manager

Assistant Front of House Manager

Spa Operations Manager

Area General Manager

Front Office Assistant

Restaurant Administrator - (PT 25/30 hours)

Marketing Co-ordinator

Hotel Manager

I want to receive the latest job alerts for guest services manager in glasgow, glg

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