Customer support advisor Work, Jobs in Glasgow (with Salaries)

Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,252 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Advisor (Airport)
Boots —Glasgow
- £13.02 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
Customer Contact Advisor - EAY12696
East Ayrshire Council —Kilmarnock
- £27,937 - £29,247 a year
- Full-time
- Hybrid work
- In-person
- Work from home
3d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
11d
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
Consumer - Customer Contact Centre Advisor
Advice Direct Scotland —Glasgow
- £22,962 a year
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Contact Centre Advisor
Scottish Friendly —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Financial services
- Store discount
- Work from home
Quick apply
5d
Receptionist
Stretched —Glasgow
- From £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health & wellbeing programme
Quick apply
2d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
5d
Retail Travel Advisor
TUI Group —Glasgow
- From £13.09 an hour
- Part-time
- Customer service
- Employee discount
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £25,950 - £26,770 a year
- Full-time
- Travel
- Work from home
- Employee discount
Quick apply
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
Sales Advisor
Hotel Chocolat —Glasgow
- £13.05 an hour
- Hotel
- Café
- Employee discount
13d
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Customer service
- Contracts
- Employee discount

I want to receive the latest job alerts for customer support advisor in glasgow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support advisor jobs near glasgow

Customer Advisor

Everyday People Financial Solutions -
Glasgow

Quick apply

Job details

Full-time
£27,976 - £31,252 a year

Benefits

Casual dress
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
GCSE
A Level

Full job description

Customer Advisor | Billing & Collections | Glasgow City Centre (George Square)

Start date 27th July.

Make a difference when it matters most.
Every day, we support customers who may be facing financial difficulty. We listen without judgement, understand individual circumstances, and work together to find realistic, sustainable solutions.

We are currently recruiting Customer Advisors to join our growing Contact Centre team in Glasgow. You will represent well-known UK brands, supporting their customers with empathy, professionalism and care. Full training is provided.

About the role.
In this role, you will engage with customers who may be in arrears or experiencing financial challenges. Through thoughtful conversations and tailored support, you will help them regain control and move forward with confidence.

Starting salary of £27,976. Enhanced salary up to £31,252 based on achievement attainable quality measures focused on customer understanding and outcomes. After a year of service, your OTE potential will increase to £32,560 from £31,252.

Hybrid working available after successful completion of a six-month office-based probation period.

We are looking for individuals who genuinely care about helping others and can communicate with clarity and confidence.

Your responsibilities will include:

Handling inbound and outbound calls and written communications with empathy and professionalism
Working proactively to manage and reduce customer arrears
Agreeing fair and affordable repayment arrangements in line with regulatory standards
Identifying potential vulnerability or financial hardship and responding appropriately
Accurately recording all customer interactions

You will ideally have:

At least one year of call centre or customer service experience
Strong listening skills and the ability to build rapport with people from all backgrounds
Good computer literacy and experience using multiple systems simultaneously
The ability to work effectively in a fast-paced environment
Confidence, resilience and a calm approach under pressure
A clear DBS check, satisfactory credit check and employment references

Working hours

Shifts are available Monday to Friday between 8:00am and 8:00pm, and Saturday 9:00am to 1:00pm (one in three Saturdays).

Comprehensive classroom training will be provided (Monday to Friday, 9:00am to 5:30pm for a minimum of four weeks)

About Everyday People Financial Solutions

We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears. Our focus is simple: listen, understand, and create affordable, sustainable solutions.

We believe life happens. That’s why our approach combines empathy with practical support, ensuring customers feel heard and respected.

If you’re looking for a role where you can build a career while genuinely helping people, we would love to hear from you.

Everyday People Financial Solutions is part of the Everyday People Corp Group of companies, headquartered in Edmonton, Alberta, with operations in Canada and the UK. We are committed to delivering ethical, responsible and customer-focused financial solutions.

Job Type: Full-time

Pay: £27,976.00-£31,252.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Life insurance
Referral programme

Application question(s):

This role requires consistent and reliable attendance due to training, shift patterns and service delivery requirements. Are you able to meet this requirement with or without reasonable adjustments?
Why are you looking to leave your current job?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support advisor jobs in glasgow

Customer Advisor

Customer Advisor (Airport)

Customer Contact Advisor - EAY12696

Customer Service Advisor

Customer Service Advisor - East Kilbride

Client Services Advisor

Outbound Sales Advisor

Consumer - Customer Contact Centre Advisor

Customer Contact Centre Advisor

Receptionist