Service administrator & customer support Work, Jobs in Gloucester, Gls (with Salaries)

Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Customer Service Administrator
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Administrative experience
- Free parking
- Employee discount
Quick apply
Sales & Aftersales Administrator
Target Catering Equipment —Gloucester
- £12.80 an hour
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
6d
Event Planner - Cheltenham Racecourse - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
[260723] Admin Assistant
Gloucestershire Academy for Inspirational Learning (GAIL) —Barnwood
- £25,989 - £26,824 a year
- Call to connect
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
Service Administrator & Customer Support Coordinator
Mobility Hire —Tewkesbury
- £27,970 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
4d
Property Search Administrator
X-Press Legal Services —Stonehouse
- From £25,500 a year
- Part-time
- Hybrid work
- Customer service
- No experience needed
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
5d
SPOC Administrator
Via Community Ltd —Gloucester
- £26,618 a year
- Full-time
- IT
- Communication skills
3d
European Operations Administrator
Simarco —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Client Services Administrator, 6m FTC
Charles Russell Speechlys —Cheltenham
- Full-time
- Hybrid work
- Communication skills
Business Support Administrator - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Writing skills
Client Services Administrator
Attivo Group —Cheltenham
- Up to £32,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Work from home
Quick apply
4d
Residential Life & Residential Services Administrator
Hartpury University and College —Gloucester
- £25,660 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
3d
Sales Administrator
HR Star —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Sales
- Salesforce
- Data analysis skills
- Free parking
Quick apply
6d
HR Administrator
Northrop Grumman —Cheltenham
- £28,000 - £32,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Business Support Administrator Receptionist
Babcock International —Aston Cross
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Annual leave
3d
Accounts Payable Administrator
Mitie —Gloucester
- Microsoft Word
- Computer literacy
- Organisational skills
Sales Administrator
Protos —Berkeley
- From £28,000 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Call Listening Administrator
Usay Compare —Cirencester
- £26,228 a year
- Annual leave
- Employee discount
Quick apply

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Sales Operations Co-Ordinator

Commercial -
Cheltenham

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Job details

Permanent | Full-time
£26,228 - £28,000 a year

Benefits

Work from home
Employee assistance programme
On-site parking

Qualifications

Supplier ordering
Customer communication
Sales support
Purchase orders
Microsoft Outlook
Client engagement
Computer literacy
Spreadsheets
Stakeholder liaison
Client communication
Internal department liaison
Microsoft Office Suite
Purchase order creation
Procurement support
Client services
Organisational skills
Relationship management
Contracts
Purchasing
Customer support
Customer interaction
Communication skills
Time management

Full job description

Are you an organised and detail-focused administrator with a passion for delivering excellent customer service?

We’re looking for a Sales Operations Co-Ordinator to join the Commercial team and provide vital operational support to our Smart Technologies Team. In this role, you’ll help keep projects, orders and customer communications running smoothly, working closely with internal teams, suppliers and key clients to ensure everything is accurate, timely and well coordinated.

Your responsibilities as a Sales Operations Co-Ordinator will be:

Raise quotations for major clients as agreed
Serving as the first point of contact for orders and liaising with the wider team where necessary.
Processing customer purchase orders (POs) before works commence.
Processing sales orders and raising POs for multiple suppliers regarding installations.
Running delivery notes for all stock dispatched from the warehouse.
Accurately maintaining and updating the master installation spreadsheet with relevant details and raising official orders on the system, allocating part codes and stock.
Maintaining strong relationships with key contacts and liaising between the customer and internal teams
Liaise with the customer and internal teams

Sales Support

Process orders through to completion

Set up support / maintenance contracts
Log and record incoming sales orders for processing
Balance rep sheets and send monthly reports to relevant BDM and departments
Ensure periodic charges are set up and invoiced and ensure the spreadsheet is up to date
Liaise with the Project Teams with regard to updates on installs and stock

About you:

Proven experience within an Administration role is essential
Demonstrate a passion for customer service with the ability to build long lasting relationships
Demonstrate a high level of accuracy and attention to detail
You will have a positive and professional attitude towards your work
Excellent communication skills both written and verbal
Enthusiasm and drive to learn
Excellent time management and organisational skills with emphasis on prioritisation
You will be IT literate with a sound knowledge of Microsoft Office & Outlook
Flourish within an environment where you have the ability to work both as part of team and individually

About us

We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.

As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability.

We’re proud to be #commercialbynature – a team driven by values, sustainability, and continuous improvement.

And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment – and you’ll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing.

Our Benefits

We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to:

A base salary between £26,228 - £28,000 per annum
Hybrid working structure with the flexibility to work from home for part of the week
A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
An enhanced family leave package to support you and your growing family
Life Assurance, offering peace of mind with cover equivalent to four times your salary
Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!

Training and Development

At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.

Diversity & Inclusion

At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life.

We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.

We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for!

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.

To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy https://commercial.co.uk/careers.

Quick apply

Refine Your Search

service administrator & customer support jobs in gloucester, gls

Sales Operations Co-Ordinator

Customer Service Administrator

Sales & Aftersales Administrator

Event Planner - Cheltenham Racecourse - Jockey Club Experiences

[260723] Admin Assistant

Service Administrator & Customer Support Coordinator

Property Search Administrator

Customer Service Team Leader

SPOC Administrator

European Operations Administrator

Client Services Administrator, 6m FTC

Business Support Administrator - Commercial & Schemes

Client Services Administrator

Residential Life & Residential Services Administrator

Sales Administrator

HR Administrator

Business Support Administrator Receptionist

Accounts Payable Administrator

Sales Administrator

Call Listening Administrator

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