Customer contact administrator Work, Jobs in Great Gransden, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
13d
Prescription Administrator (part time)
Bourn Surgery —Cambridge
- Up to £13.40 an hour
- Part-time
- Microsoft Outlook
- Medication administration
- Patient care
Quick apply
12d
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
7d
Operations & Office Administrator
Energise Energy Solutions —Bedford
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Human resources
- Free parking
- Annual leave
12d
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
6d
Lettings Administrator
Savills —Cambridge
- Full-time
- Mentoring
- Annual leave
Project Administrator
Zion Landscapes Limited —Cambridge
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Programme Administrator (Downing International Programmes)
Downing College —Cambridge
- £27,513 a year
- Administrative experience
- Organisational skills
3d
Strutt & Parker - Property Administrator
BNP Paribas —Cambridge
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee discount
IT Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
Clinical Application Specialist - Sectra Medical
Sectra AB —Stevenage
- Sales
- Customer service
- Engineering
6d
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Service Support - EHS Coordinator
Videojet —Huntingdon
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Employee assistance programme
- Referral programme
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Customer service
- Salesforce
- Microsoft Office
6d
Fleet Administrator
Thermo Fisher Scientific —Cambridge
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Planner
Mears Group —Cambridge
- Up to £30,975 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
7h
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
6d
Housing Administrator
The Jockey Club —Newmarket
- £26,000 - £27,000 a year
- Weekend availability
- Patient monitoring
- Travel
- IT
- Annual leave
14d
Sales Support Administrator
Misco Technologies Limited —Rushden
- £26,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
13 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer contact administrator jobs in great gransden, cam

Customer Contact Administrator

Prescription Administrator (part time)

Customer Service Administrator

Operations & Office Administrator

HR & Administration Support Officer

Lettings Administrator

Project Administrator

Programme Administrator (Downing International Programmes)

Strutt & Parker - Property Administrator

IT Administrator

Clinical Application Specialist - Sectra Medical

Client Scheduler / Administrator (3 month contract)

Service Support - EHS Coordinator

Business Administration Officer

Fleet Administrator

Risk & Opportunity Manager

Planner

Retrofit Administrator

Housing Administrator

Sales Support Administrator

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