Ict service delivery manager Work, Jobs in Groby, Lec (with Salaries)

ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
Production Manager
Electronic Assembly Services Ltd —Ashby-De-La-Zouch
- Overtime
- ERP systems
- Assembly
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
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Laing O'Rourke —Nottingham
- Organisational skills
- Communication skills
Associate Director of Biology & DNA (Coventry or Norwich)
Key Forensic Services —Coventry
- Full-time
- Data analysis skills
- Quality control
- Organisational skills
- Employee assistance programme
Quick apply
Web Application Developer - (Microsoft Power Platform)
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
14d
Senior Cost Manager
Gleeds —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
14d
National Saturday Club Manager
University of Derby —Kedleston
- £30,577.00 - £37,323.25 a year
- Part-time
- Computer literacy
- University
- First Aid Certification
- Annual leave
- Employee assistance programme
Digital Development Apprentice
Derby City Council —Derby
- £17,710.89 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Employee assistance programme
8d
End User Device Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £32,073 - £39,043 a year
- Full-time
- Customer service
6d
Senior End User Device Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £39,959 - £48,117 a year
- Full-time
- Team management
6d
Consultant Psychiatrist in MHSOP MRH CMHT
Leicestershire Partnership NHS Trust —Leicester
- £109,725 - £145,478 a year
- Part-time
- Patient care
- Relocation assistance
Consultant Psychiatrist in MHSOP South Leics CMHT
Leicestershire Partnership NHS Trust —Leicester
- £109,725 - £145,478 a year
- Part-time
- Patient care
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ICT Service Delivery Manager

Civic Recruitment Limited
Loughborough

Quick apply

Job details

Full-time | Fixed term contract
£29.40 an hour

Qualifications

ITIL Certification
IT service management
IT support
IT strategy alignment
Project progress tracking
Progress tracking

Full job description

17 months contract with a local authority

Rate: £29.40 per hour Umbrella

Summary

The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role is crucial in ensuring that systems, infrastructure, support services, and technology solutions align with organizational needs, providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement.

Responsibilities

Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction.
Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services.
Drive a customer-focused culture across ICT services and support functions.
Manage and deliver ICT projects and programmes within agreed timescales, budgets, and quality standards.
Support the implementation of corporate strategies, service plans, digital transformation initiatives, and technology improvements.
Contribute to business transformation projects by ensuring ICT solutions effectively support organisational objectives.
Monitor project progress, identify risks, and implement corrective actions where necessary.

Requirements:

Significant experience managing ICT service delivery or ICT operations within a complex organisation.
Demonstrable experience leading customer-focused ICT services and support functions.
Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience.
ITIL Foundation (v3 or v4) qualification or higher.
Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation.

Additional Information

Working hours: 37 hours per week
Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom
Work pattern: 2 days remote, 3 days in the office
Payment schedule: Bi-weekly
Application deadline: 28th August 2026, apply ASAP.

The ICT Service Delivery Manager is responsible for leading the effective operational delivery of ICT services, ensuring systems, infrastructure, support services, and technology solutions meet organisational needs and provide a high-quality, customer-focused experience.

Quick apply

Refine Your Search

ict service delivery manager jobs in groby, lec

ICT Service Delivery Manager

Production Manager

PROCUREMENT MANAGER

Associate Director of Biology & DNA (Coventry or Norwich)

Web Application Developer - (Microsoft Power Platform)

Senior Cost Manager

National Saturday Club Manager

Digital Development Apprentice

End User Device Engineer

Senior End User Device Engineer

Consultant Psychiatrist in MHSOP MRH CMHT

Consultant Psychiatrist in MHSOP South Leics CMHT

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I want to receive the latest job alerts for ict service delivery manager in groby, lec

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17 months contract with a local authority

Rate: £29.40 per hour Umbrella

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