Partner Work, Jobs in Guildford, Eng (with Salaries)

Customer Experience Specialist
GRENKE —Guildford
- Computer literacy
- Organisational skills
- Computer skills
Graduate / Junior FX Sales Broker
Oval Peak Partners (FX) —Guildford
- £21,000 - £26,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Assistant Ranger
Activate Learning —Worplesdon
- £26,906 - £28,531 a year
- Communication skills
- Free parking
- Annual leave
Alternative Provision Placement Officer
Surrey County Council —Woking
- £38,090 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
2h
Trainee Audiology Practitioner
Specsavers —Guildford
- £20 an hour
- Full-time
- Customer service
- English
Graduate Sales & Commercial Executives
NetXL Ltd —Guildford
- £25,420 - £28,000 a year
- Full-time
- Sales
- No experience needed
- In-person
- Employee discount
- Sick pay
Quick apply
7h
Aircraft Refueller
Menzies Aviation —Gatwick Airport
- Full-time
- Quality control
- Data entry
- Leadership
13d
Team Administrator
Surrey County Council —Guildford
- From £28,546 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Quick apply
11d
Compliance Officer – Junior Analyst
Stevens & Bolton —Guildford
- Computer literacy
- Research
- Computer skills
SEN tutors in the Surrey area
Bright Heart Education —Woking
- £27.25 - £49.78 an hour
- Part-time
- English
- In-person
- School
Quick apply
5d
Amanuensis (Note Taker) - HE Counselling
Activate Learning —Guildford
- £26,906 - £29,277 a year
- Experience working with individuals with disabilities
- English
- Free parking
- Annual leave
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
12d
Business Support Administrator - Guildford
HCRG Care Group —Guildford
- From £24,853 a year
- Call to connect
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
2h
Support Worker - Mental health (Surrey)
Harmony Healthcare —Guildford
- £15.20 an hour
- 12 hour shift
- Communication skills
- Annual leave
- Referral programme
Quick apply
14d
Gateline Assistant
South Western Railway —Woking
- £24,671 a year
- Weekend availability
- Employee discount
Premium Property Estate Agent
Fine & Country —Guildford
- £8,000 - £120,000 a year
- Remote
Quick apply
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- ERP systems
- Continuous improvement
- Communication skills
Outreach Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Travel
- Leadership
- Annual leave
- Employee discount
Freelance Event Manager @ Millbridge Court
Dearborn Studio —Frensham
- Up to £20 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
7d

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partner jobs near guildford, eng

Customer Experience Specialist

GRENKE -
Guildford

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Job details

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Internal department liaison
Microsoft Office Suite
Organisational skills
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

INTRODUCTION

Headquartered in Guildford, Surrey, GRENKE Leasing is a specialist Sales Aid Leasing company. We partner globally with many leading equipment manufacturers and resellers within Print, IT, Telecoms and numerous other asset groups. GRENKE began trading in the UK in 2002 and since then has expanded significantly opening offices in many of the UK’s major towns and cities.

We are hiring one permanent member of staff to the Customer Experience Team.

Reports To: Team Leader, Customer Experience

Location: Guildford, Surrey, GU1 1UN.

As a Customer Experience Specialist it is your job to ensure an excellent and valuable customer experience placing you as the first point of contact for our customers. You will understand and meet the customers’ needs by managing phone and email communications always ensuring a high quality of service. Your typical working day will be characterised by various activities: Taking inbound calls, making outbound calls to customers, handling email queries for all sales branches, performing straightforward administrative tasks and managing the customer portal. Queries outside the remit of the responsibilities of the role would be either forwarded to the appropriate department for response back to the customer or escalated to management. You will interact with many departments within the organisation depending on the nature of the customer request.

RESPONSIBILITES

Be the central contact for our lease customers, taking ownership of their needs and delivering an exceptional customer experience.
Responding promptly, and professionally to customer enquiries for support and information requests for contracts via both inbound customer calls and service emails.
Provide knowledgeable assistance to customers in order to resolve queries accurately and efficiently ensuring quality standards are in place.
Maintains a solutions-oriented approach to challenges, ensuring efficient and effective problem resolution.
Route calls through to specific departments where queries are outside of the teams responsibilities.
To collaborate with other internal departments or external customers to action customer requests successfully.
Processing of administration tasks and management of the customer portal.
Escalate customer issues to the appropriate department or management team as appropriate.
Provide feedback to management on customer issues, concerns and trends.

EXPERIENCE AND SKILLS

Previous experience delivering customer support via phone, ensuring high levels of satisfaction through clear communication.
A strong communicator who is confident engaging with customers over the phone and able to build rapport quickly and professionally.
Basic knowledge of financial sector area.
Passion for customer service and driven to achieve first contact resolution by putting the customer first.
Demonstrate exceptional organisational skills and the ability to handle multiple responsibilities with efficiency and accuracy.
Excellent written and verbal communication skills.
Take pro-active ownership of a customer query through to resolution.
Problem solving mentality with attention to detail.
IT literate with a good knowledge of Microsoft Office products.

Apply Now

Refine Your Search

partner jobs in guildford, eng

Customer Experience Specialist

Graduate / Junior FX Sales Broker

Assistant Ranger

Alternative Provision Placement Officer

Trainee Audiology Practitioner

Graduate Sales & Commercial Executives

Aircraft Refueller

Team Administrator

Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

Compliance Officer – Junior Analyst

SEN tutors in the Surrey area

Amanuensis (Note Taker) - HE Counselling

Charter Manager (Private Jet and Helicopter Charter)

Business Support Administrator - Guildford

Support Worker - Mental health (Surrey)

Gateline Assistant

Premium Property Estate Agent

Customer Service Advisor

Outreach Team Leader

Freelance Event Manager @ Millbridge Court

I want to receive the latest job alerts for partner in guildford, eng

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