First line it support engineer Work, Jobs in Hackney (with Salaries)

IT Support Engineer (1st and 2nd Line Support)
SMG Business Solutions Ltd —East London
- From £28,000 a year
- Full-time
- Travel
- Sick pay
Quick apply
1d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
5d
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
3d
1st Line IT Support Engineer
Cardonet —London
- SharePoint
- Communication skills
- Referral programme
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Operations Engineer (2nd Line)
Fuse Energy —London
- Full-time
- Google Suite
- AWS
- Bachelor's degree
- Annual leave
Quick apply
System Support Engineer
Hitachi —London
- Full-time
- Presentation skills
- In-person
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- SharePoint
- Annual leave
Quick apply
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
14d
Senior IT Engineer (Information Security Focus)
The Keyholding Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
ASPIRE GSC-Onsite IT Support Engineer
Version 1 —London
- Full-time
- Maintenance
- AWS
- In-person
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
6d
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
6d
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
11d
IT Support - Mandarin Speaking
Bank of China —London
- Weekend availability
- Maintenance
- English
- Communication skills
Associate Engineer (Graduate Entry Role)
Cloudscaler —London
- £34,000 - £35,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- AWS
- Annual leave
- Referral programme
5d

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IT Support Engineer (1st and 2nd Line Support)

SMG Business Solutions Ltd -
East London

Quick apply

Job details

Permanent | Graduate | Full-time
From £28,000 a year
1 day ago

Benefits

Casual dress
Discounted or free food
Company pension
Company events
Sick pay

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Ticket management
Ticket management systems
Technical support incident logging
IP networking
Customer support
Customer interaction
Application support

Full job description

We're a close-knit IT team looking for a capable, personable IT Support Engineer to join us at our offices in the heart of the City. If you enjoy solving problems, take pride in looking after your users, and want to be somewhere your work is noticed rather than lost in a huge helpdesk queue, we'd like to hear from you.

This is a hands-on, people-facing role. You'll be the friendly first point of contact when something isn't working, and you'll see issues through from the first call to a happy user. Because we're a smaller team, you'll get real variety, genuine ownership of your work, and the chance to get stuck into projects and client sites rather than being stuck at one desk all day.

What you'll be doing

You'll provide first-line support for hardware and software issues, with a strong focus on desktop and Office 365 support. You'll troubleshoot and resolve problems quickly to keep disruption to a minimum, log everything cleanly in our ticketing system, and keep users updated so they always know where things stand. You'll help keep our IT inventory, software licensing and hardware assets in good order, assist with rolling out new systems and applications, and keep an eye on system performance, flagging where things could run better. From time to time you'll head out to client sites to commission new equipment and support project work — a welcome change of scenery and a chance to see your work make a real difference.

What we're looking for

We'd love to hear from you if you have proven experience in an IT support or desktop support role, including hands-on work with Office 365 applications and day-to-day Office 365 administration. You'll have a solid grounding in Windows operating systems and a working understanding of TCP/IP networking, and you'll be comfortable using ticketing systems and support tools. Just as important as the technical side is the way you work with people: clear communication, patience, and the ability to explain things simply to both technical and non-technical colleagues. A proactive, "let's get it sorted" attitude and a real commitment to good service will fit right in here.

The practical details

This is an in-person role based at our Aldgate offices, working 09:00–17:30, Monday to Friday — well connected by tube, rail and bus, and surrounded by everything the City and Spitalfields have to offer for lunch and after work. A valid UK (DVLA) driving licence and access to a vehicle are essential, as the role includes occasional travel to client sites for commissioning and project work.

Please note this role is subject to passing a DBS check on appointment, and undergoing NPPV Level 3 security vetting within the first year — a reflection of the trusted work we do for our clients.

If you're passionate about technology and enjoy helping people, we'd genuinely welcome your application.

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Discounted or free food
Sick pay

Work Location: In person

Quick apply

Refine Your Search

first line it support engineer jobs in hackney

IT Support Engineer (1st and 2nd Line Support)

IT Support Technician

IT Service Desk Analyst

Onsite Helpdesk Engineer

1st Line IT Support Engineer

First Line IT Support Engineer

IT Operations Engineer (2nd Line)

System Support Engineer

First Line Service Desk Analyst

Onsite IT Support Engineer (Client Facing)

Senior IT Engineer (Information Security Focus)

System Support Engineer

1st Line Support Engineer

ASPIRE GSC-Onsite IT Support Engineer

IT Support Technician III

Associate Technical Support Engineer

End User Support Analyst

1st Line Engineer

IT Support - Mandarin Speaking

Associate Engineer (Graduate Entry Role)

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