Senior technician, it infrastructure Work, Jobs in Hackney (with Salaries)

IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
1d
Senior IT Infrastructure Engineer
CSP Solutions —London
- £63,000 - £67,000 a year
- Full-time
- Hybrid work
- Azure
- In-person
- Free parking
- Annual leave
Quick apply
19h
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
IT Service Delivery Manager
TOM Digital Technologies Ltd —Canary Wharf
- £55,000 - £78,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
- Sick pay
Quick apply
10d
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
7d
IT Manager
FundApps —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
6d
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —London
- Weekend availability
- Hybrid work
- Travel
- Mentoring
- Annual leave
- Referral programme
Quick apply
Senior IT Technician
LEO Academy Trust —London
- £47,260 - £50,675 a year
- Full-time
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
10d
IT Manager
Hawksmoor —London
- £75,000 - £80,000 a year
- Full-time
- POS
- AI
- Referral programme
Quick apply
1d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
6d
Senior IT Engineer - Infrastructure
Office Shoes —London
- Continuous improvement
- Mentoring
- POS
Quick apply
ICT Technical & Infrastructure Manager
St Albans City & District Council —St Albans
- £65,281 - £70,428 a year
- Full-time
- English
- No degree
- Communication skills
- Annual leave
Head of Technology
RSA (The royal society for arts manufactures and commerce)RSA (The royal society for arts manufactures and commerce) —London
- £75,000 a year
- Full-time
- AI
Quick apply
1d
IT Manager
Virgin Hotels —London
- Full-time
- Hotel
- POS
- Hotel experience
Quick apply
Senior Infrastructure Engineer
Laravel —London
- Full-time
- Remote
- AWS
- Annual leave
Quick apply
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
3d

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IT Service Coordinator

TOM Digital Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£3,800 - £4,800 a month
7 days ago

Benefits

Free parking
Health & wellbeing programme
Financial planning services
Private medical insurance
Referral programme
Sick pay

Qualifications

ITIL Certification
Stakeholder liaison
Incident queue management
IT service management
Internal department liaison
Organisational skills
Customer support
Multidisciplinary collaboration
Communication skills
Help desk

Full job description

Job Description

TOM Digital Technologies Ltd is seeking an organised and service-oriented IT Service Coordinator to oversee the coordination of IT support activities and ensure the smooth delivery of technology services across the organisation. You will act as the operational link between end users, technical teams, and third-party providers, helping to maintain high service standards, improve response times, and ensure technology issues are managed efficiently from initial request through to resolution.

Key Responsibilities

Coordinate the daily flow of IT service requests, incidents, and change activities to ensure timely completion.
Monitor service queues and prioritise workloads in accordance with agreed service level commitments.
Liaise with infrastructure, application, and support teams to facilitate effective issue resolution.
Track recurring service issues, identify trends, and recommend process improvements to enhance operational efficiency.
Maintain accurate service records, documentation, and operational reports within the IT service management platform.
Assist with technology rollouts, system upgrades, user onboarding, and scheduled maintenance activities.
Communicate service updates and planned maintenance schedules to stakeholders in a clear and timely manner.

Qualifications

Previous experience in IT service coordination, service desk operations, technical support, or IT administration.
Good understanding of IT service management principles, incident management, and change control processes.
Familiarity with Microsoft 365, Active Directory, cloud-based services, and enterprise IT environments.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting.
Excellent communication and customer service skills with a proactive approach to problem-solving.
ITIL Foundation or other relevant IT service management certifications are advantageous.

Why Work With Us

At TOM Digital Technologies Ltd, effective service coordination is the foundation of exceptional technology delivery. You'll play an influential role in connecting technical expertise with outstanding customer support while helping shape more efficient service operations. We encourage collaboration across every technical discipline, giving you the opportunity to broaden your knowledge, contribute meaningful improvements, and develop into a future leader within our technology operations team.

Pay: £3,800.00-£4,800.00 per month

Benefits:

Financial planning services
Free parking
Health & wellbeing programme
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

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senior technician, it infrastructure jobs in hackney

IT Service Coordinator

IT Support Engineer

Senior IT Infrastructure Engineer

Senior Technician, IT Infrastructure

IT Service Delivery Manager

IT Support Manager

IT Manager

Senior IT Technician

Chief Technology Officer

Senior IT Infrastructure Administrator, Networking

Senior IT Technician

IT Manager

IT Support Technician

Junior IT Support

Senior IT Engineer - Infrastructure

ICT Technical & Infrastructure Manager

Head of Technology

IT Manager

Senior Infrastructure Engineer

IT & Helpdesk Manager - Panavision London

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