Senior customer experience manager Work, Jobs in Ham, Wil (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Regional HR Lead (UK)
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Data analysis skills
- In-person
- Communication skills
Quick apply
Senior HR Advisor
Gap HR Services Ltd —Goring
- £40,000 - £55,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Human resources
- Free parking
- Work from home
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- In-person
- Communication skills
Quick apply
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Senior Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Travel
Quick apply
Operations Manager – Installs
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Analysis skills
- Project management
- Team management
Quick apply
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Senior Commercial Manager
English Provender Company —Thatcham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
6d
Senior Resource Manager - 12 Month Fixed Term Contract
QinetiQ —Amesbury
- Up to £50,000 a year
- Temporary
- Mentoring
- Organisational skills
- Computer skills
- Employee discount
8d
Brand Manager
Wren Laboratories Limited —Weyhill
- From £45,000 a year
- Temporary
- Hybrid work
- Management
- Marketing
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Technical Manager
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Customer service
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Senior Supplier Relationship Manager
RM Education Limited —Abingdon
- Hybrid work
- Communication skills
- Annual leave
Senior Project Manager
Furlong Solutions —Andover
- £41,970.07 - £82,331.04 a year
- Hybrid work
- PMP
- English
- Free parking
- Work from home
Quick apply
Group Aftermarket Manager
Hunt Forest Group —Stockbridge
- £75,000 - £85,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
- Referral programme
- Sick pay
13d
Front of House and Sales Manager
Corn Exchange Newbury —Newbury
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Employee discount
Quick apply
2d
Quality Lead
Portafix Ltd —Andover
- £50,000 - £54,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Health & wellbeing programme
Quick apply
9d
General Manager - UK
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Nursery Regional Operations Manager
Storal —Basingstoke
- Up to £60,000 a year
- Monday to Friday
- Mentoring
- Budgeting
- Training & development
- Employee discount
- Sick pay
Quick apply

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senior customer experience manager jobs near ham, wil

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Stakeholder collaboration
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. You'll work as part of our broader Customer Experience team and will manage a team of two dedicated to transforming the customer experience through digital innovation, driving progress, and delivering tangible outcomes.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

senior customer experience manager jobs in ham, wil

Senior Customer Experience Manager

Customer Success Manager

Regional HR Lead (UK)

Senior HR Advisor

Account Manager

School Business Manager

Senior Implementation Consultant

Operations Manager – Installs

Senior Lifecycle & Projects Manager

Senior Commercial Manager

Senior Resource Manager - 12 Month Fixed Term Contract

Brand Manager

Senior Technical Manager

Senior Supplier Relationship Manager

Senior Project Manager

Group Aftermarket Manager

Front of House and Sales Manager

Quality Lead

General Manager - UK

Nursery Regional Operations Manager

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