Meetings and events operational excellence training lead Work, Jobs in Handforth, Chs (with Salaries)

Meetings and Events Operational Excellence Training Lead
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- Annual leave
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The Christie NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
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PA Consulting —Manchester
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Security Supervisor
Anchor Group Services —Manchester
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Senior Director, Restructuring & Insolvency
FTI Consulting —Manchester
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Prescribing Aesthetics Medical Practitioner
Dr Ed Robinson Aesthetics —Altrincham
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Crystal Care Solutions Ltd —Stoke-on-Trent
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meetings and events operational excellence training lead jobs near handforth, chs

Meetings and Events Operational Excellence Training Lead

Emota
Manchester

Quick apply

Job details

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Succession planning
Stakeholder collaboration
Stakeholder liaison
Coaching
Internal department liaison
Microsoft Office
Onboarding coordination
Project management
Stakeholder coordination
Staff training
Organisational skills
Training & development
Team motivation leadership
Learning and development experience
Communication skills
Stakeholder management

Full job description

Job Title: Meetings and Events Operational Excellence Training Lead

Brand: Emota

Location: UK: Ashby-de-la-Zouch or London or Manchester

Direct report(s): None

A bit about the role …

You will drive excellence in onboarding, training and development across operational meetings and events teams globally. You will partner with stakeholders across the business to ensure all meetings and events team members receive the skills, knowledge and support required to deliver exceptional client experiences. You will promote best practice learning programmes, support operational excellence and help shape the long-term training strategy for our meetings and events teams.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

What will you be doing …

Training and Development:

Lead the onboarding plan for all new hires, ensuring a structured transition into teams and client accounts

Create and deliver skills training programmes for our meetings and events team members across operational, client and leadership capabilities

Create and manage the global meetings and events training plan, calendar, communications and training priorities

Support teams with critical training needs, providing hyper care and tailored development support where required

Guide and train line managers on skills development, team training requirements and coaching best practices

Record and maintain all meeting and event training activity and attendance records for audit and reporting purposes

Ensure all team members complete required training across client, company, soft skill and technical skill areas

Monitor employee retention trends, providing recommendations and action plans linked to training and development

Partner with Directors of Meetings and Events, Vice President of Operations, Director of Talent Acquisition, Head of Meetings and Events (UK and Europe) and Head of Meetings and Events (US) to shape and deliver the wider training strategy

Ensure all training is adapted for in-person, remote and global audiences

Conduct onboarding check-ins and ongoing development reviews with team members

Work with the People team to align operational training with wider company learning projects

Stakeholder Support and Operational Excellence:

Partner with Directors of Meetings and Events, Vice President of Operations, Director of Talent Acquisition, Head of Meetings and Events (UK and Europe) and Head of Meetings and Events (US) and the People team to identify development opportunities and training gaps

Collaborate with internal stakeholders to deliver client and business objectives

Develop and maintain standardised onboarding resources, SOPs and training materials

Support operational teams with company systems, technologies and financial process training

Support succession planning and career pathway development across meetings and events teams

General:

Champion a positive learning culture

Understand, apply and promote our mission, vision and values

To stay up to date in the industry with the latest thinking in event management

Shape and prioritise own workload to meet goals and deadlines

Be an ambassador for the agency

Keep up to date with trends in your client industry sector and the meetings and events industry, by reading trade journals and attending relevant forum

Autonomous in your daily role

Comply with all company and client procedures, including Health & Safety and privacy protocols

Apply an understanding of compliance requirements, including ABPI and PhRMA guidelines

To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

Meetings and Events experience with 7+ years' corporate meetings and events experience within an agency setting

Previous experience in training, onboarding, learning and development

Experience developing and delivering engaging training programmes for varied audiences

Stakeholder management and communication skills

Experience supporting employee development, retention and performance improvement

Excellent organisational and project management skills

Confidence working across remote, in-person and global teams

Proficiency in Microsoft Office and learning/training systems

Motivator and professional team member

Positive and authentic

A focus on accuracy, detail, consistency and dedicated to customer service

The flexibility and desire to travel between our offices in Ashby-de-la-Zouch, London and Manchester to deliver training and attend meetings is essential with occasional travel each year to do the same in our Philadelphia USA office

Live within a commutable driving distance (within 1 hour) to work out of one of our UK offices (Ashby-de-la-Zouch, London or Manchester) a minimum of twice a week whilst the remaining three days can be worked remotely

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Quick apply

Refine Your Search

meetings and events operational excellence training lead jobs in handforth, chs

Meetings and Events Operational Excellence Training Lead

M&E Operations Manager

Merchandiser

Assistant Provost

Operations Manager

First Team Manager

Senior Business Analyst

Assistant Psychologist

Matron CRF

Project Manager

Technical Lead

Security Supervisor

Senior Director, Restructuring & Insolvency

Prescribing Aesthetics Medical Practitioner

Environmental Services Team Leader - Trafford Centre

Catering Supervisor

Registered Manager - Stoke on Trent

Principal Structural Engineer

STORE MANAGER MANCHESTER (SELFRIDGES)

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