Service desk team Work, Jobs in Hartlepool, Eng (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Hotel - Duty Manager
Premier Inn —Hartlepool
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
8d
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Administrative Assistant
razorblue Careers —Stockton-on-Tees
- £28,000 a year
- Hybrid work
- Cooking
- Microsoft Office
- Organisational skills
- Life insurance
Quick apply
2d
Customer Service Front Office
Northumbria Police —South Tyneside
- £28,689 - £29,859 a year
- Weekend availability
- Hybrid work
- Front desk
- Leadership
- Communication skills
- Employee discount
- Sick pay
10d
Visitor Experience Assistant
Middlesbrough Council —Middlesbrough
- £26,403 a year
- Part-time
- Maintenance
- POS
- Front desk
13d
Helpdesk Manager
Rated Maintenance Ltd —Darlington
- £26,420 - £30,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
8d
Operational Support Officer
HM Courts & Tribunal Service —Durham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Food Service Assistant
Elior UK —Billingham
- £12.74 an hour
- Part-time
- Customer service
- Food service experience
Quick apply
8d
Night Porter
HandPickedHotels —Yarm
- From £14 an hour
- Weekend availability
- Bar
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Sick pay
Receptionist
Hotel Indigo Durham —Durham
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Client Support Engineer - JML
razorblue Careers —Stockton-on-Tees
- £25,000 - £25,500 a year
- Hybrid work
- Mentoring
- Training & development
- Business
- Life insurance
- Referral programme
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Student Information Desk Receptionist
Outwood Grange Academies Trust —Cleveland
- £18,692.19 - £18,985.44 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Front desk
- Free parking
- Employee assistance programme
7d
Service Desk Apprenticeship (September 2026)
Waterstons —Durham
- £20,000 - £26,500 a year
- Communication skills
Service Charge Analyst
hireful —Stockton-on-Tees
- £35,000 - £36,000 a year
- Hybrid work
- Travel
- Annual leave
- Employee discount
Quick apply
Service Desk Apprenticeship (September 2026)
Waterstons Ltd —Durham
- £20,000 - £26,500 a year
- Communication skills
Knowledge Analyst
NECSWS —Hartlepool
- £26,000 - £28,000 a month
- Full-time
- Continuous improvement
- SharePoint
- Communication skills
- Annual leave
Quick apply
Receptionist
mydentist —Stockton-on-Tees
- From £12.97 an hour
- Computer literacy
- Computer skills
- Employee discount
Quick apply
8h

I want to receive the latest job alerts for service desk team in hartlepool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk team jobs near hartlepool, eng

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

service desk team jobs in hartlepool, eng

Customer Service Advisor

Hotel - Duty Manager

Service Desk Team Leader

Administrative Assistant

Customer Service Front Office

Visitor Experience Assistant

Helpdesk Manager

Operational Support Officer

Food Service Assistant

Night Porter

Service Desk Engineer

Receptionist

Client Support Engineer - JML

IT Apprentice

Student Information Desk Receptionist

Service Desk Apprenticeship (September 2026)

Service Charge Analyst

Service Desk Apprenticeship (September 2026)

Knowledge Analyst

Receptionist

I want to receive the latest job alerts for service desk team in hartlepool, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected