Second line Work, Jobs in Heanor, Dby (with Salaries)

Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
IT Technician – Technical Support
Crawford and Co Surveyors —Nottingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Free parking
Quick apply
6d
Advanced Team Member
KP Snacks —Ashby-De-La-Zouch
- £34,853.11 a year
- Temporary
- Employee discount
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
2d
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
2h
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
7d
2nd Line Support Technician
Newark and Sherwood District Council —Newark-on-Trent
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
2d
Machine Operator (Arboriculture)
Ground Control —Newark-on-Trent
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Service Advisor
IN‘n’OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Free parking
- Employee discount
13d
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
5d
Supply Early Years Educator - Kids Planet Kilburn
Kids Planet Nurseries —Belper
- £10.90 - £13.18 an hour
Project Manager - Arb Utility
Ground Control —Derby
- Full-time
- Hybrid work
- Project management
- Team management
- Organisational skills
- Annual leave
- Life insurance
Quick apply
HR Administrator
Derby County Football Club —Derby
- £24,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
14d
Supply Early Years Educator - Kids Planet Kilburn
Kids Planet Day Nurseries —Kilburn
- £10.90 - £13.18 an hour
Quick apply
12d
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
12d
Process Lead
KP Snacks —Ashby-De-La-Zouch
- £37,173 a year
- Full-time
- Microsoft Excel
- Communication skills
- Employee discount
Quick apply
1d
Regional Organiser
NAHT —Nottingham
- £46,889 - £49,356 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Driving
Quick apply
7d
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
2d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
7d
IT and Facility Support Specialist
Greentube —Nottingham
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d

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second line jobs near heanor, dby

Second Line Analyst

Computacenter -
Nottingham

Apply Now

Job details

Qualifications

Organisational skills
SharePoint
Communication skills
PowerShell
Active Directory
Intune

Full job description

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 218531 | Contract type: Standard | Business Unit: Service Desk

Life on the team

Locations: Milton Keynes or Nottingham or Hatfield

Must either have, or the ability to undertake Security Clearance to be considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying

Join our dynamic 2nd Line Command Support team where you’ll be part of a collaborative environment that values continuous learning and development. As a 2nd Line Command Analyst, you’ll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support of our customer’s estates. Your insights and expertise will be vital in supporting the team’s success, making a real impact on our customer experience.

What you’ll do

Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service
Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment
Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes
Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience
Support infrastructure change implementations, ensuring seamless transitions and minimal disruption

What you’ll need

At least three years of experience in 2nd Line infrastructure support, ideally with hands-on experience in resolving server-related incidents
Strong problem-solving abilities, with the ability to stay calm and efficient in a high-pressure environment
Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner
Strong technical skills in the following areas:
- Microsoft Teams
- Microsoft Exhange
- Microsoft Defender (Mail Hygiene)
- Microsoft OneDrive for Business
- Microsoft SharePoint
- PowerShell
- AvePoint Cloud Backup

Technical skills in the following areas would be an advantage:

Microsoft Intune
Microsoft Power Platform
Microsoft Purview

Experience of exposure in the following areas:

Microsoft Active Directory Users and Computers
Microsoft System Centeer Operations Manager

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

second line jobs in heanor, dby

Second Line Analyst

IT Technician – Technical Support

Advanced Team Member

Desktop Support Engineer

Senior Operational Leader - Ilkeston

Desktop Support Analyst - Derby

2nd Line Support Technician

Machine Operator (Arboriculture)

Customer Service Advisor

First Line Analyst 3

Supply Early Years Educator - Kids Planet Kilburn

Project Manager - Arb Utility

HR Administrator

Supply Early Years Educator - Kids Planet Kilburn

European Logistics Coordinator

Process Lead

Regional Organiser

IT Engineer (1st/ 2nd Line Support)

Desktop Support Analyst

IT and Facility Support Specialist

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