Level 4 Work, Jobs in Hereford, Eng (with Salaries)

Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Warehouse Operations Manager
Hereford Contract Canning (HCC) Limited —Hereford
- Up to £43,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply
7d
Production Operative
KP Snacks —Leominster
- £30,446.80 - £31,122.00 a year
- 12 hour shift
- English
- Employee discount
Quick apply
Level 4 Tutor
Let's Talk Well —Gloucester
- From £19.63 an hour
- Temporary
- In-person
- Teaching
- Free parking
- Sick pay
Quick apply
4d
Care Assistant
Hoople Care —Hereford
- £12.76 an hour
- Part-time
- Organisational skills
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Wedding Event Manager
Unique Venues —Bromyard
- £13.65 an hour
- Part-time
- Microsoft Outlook
- Sales
- English
- Free parking
Quick apply
4d
Administrator and Project Support, Band 4- Strategy and Transformation
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
3d
Multiskilled Maintenance Engineer - Days - Flexi Time
AK Industries —Hereford
- £35,000 - £45,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Schematics
- Free parking
- Store discount
Quick apply
3d
Shobdon Workshop Administrator
Powell & Co Construction Ltd —Shobdon
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Family Support Worker (Family Help) South Locality
Herefordshire Council —Hereford
- £19,497 - £22,112 a year
- Weekend availability
- Childcare
- Working with children
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Family Support Worker (Family Help) North Locality
Herefordshire Council —Hereford
- £19,497 - £22,112 a year
- Weekend availability
- Childcare
- Working with children
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Production Supervisor
Special Metals Wiggin Ltd —Hereford
- Full-time
- Management
- Supervising experience
- Mechanical knowledge
- Free parking
Quick apply
Equestrian Assistant
Lucton School —Leominster
- £12.71 an hour
- Part-time
- First Aid Certification
- School
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
Apprentice Dental Nurse
Collins House Dental Surgery —Hereford
- Weekend availability
- Patient care
- Organisational skills
- Front desk
- Employee discount
Quick apply
Apprentice Keyworker
The Nelson Trust —Gloucester
- £24,500 a year
- Full-time
- English
- Communication skills
Quick apply
Expert Recruitment & Governance Officer
Premier Medical Group —Ludlow
- £25,125 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
4d
Imports Assistant
Mandarin Stone —Monmouth
- Monday to Friday
- Computer literacy
- Maths
- Annual leave
- Employee assistance programme
14h
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Worcester
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Duty Pharmacy Manager - Hereford 1
Tesco UK —Hereford
- Up to £52,000 a year
- Full-time
- IT

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Digital & AI Support Apprentice

QA Apprenticeships -
Hereford

Apply Now

Job details

Full-time
£17,000 a year

Qualifications

Driving Licence
Customer service
GCSE
Windows
Driving
IT support
Computer networking
Mac OS
IT
Communication skills
Active Directory

Full job description

Employer description:

JFC IT Solutions provide comprehensive IT support services to a wide range of business clients. We focus on delivering reliable, friendly, and proactive technical support, helping our customers keep their systems running smoothly.

Overview:

We are looking for an enthusiastic and motivated First-Line IT Support Technician Apprentice to join our team as part of the Digital & AI Support Level 3 apprenticeship. This is a fantastic opportunity for someone looking to start their career in IT and digital support while developing modern, in-demand skills.

In this role, you will act as the first point of contact for customers requiring IT and digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot.

You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information securely, and help users improve productivity through modern workplace technologies. Alongside technical skills, you’ll develop strong communication, documentation, and customer service skills, ensuring users receive a positive and professional support experience.

This apprenticeship is ideal for someone who is eager to learn, enjoys helping people, and wants to build a long-term career in digital support, IT services, and AI-enabled workplaces.

Responsibilities:

First-Line Support: Act as the initial point of contact for clients reporting technical issues via phone, email, or ticketing systems.
Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to:
- Hardware (PCs, laptops, printers)
- Operating systems (Windows, macOS)
- Software applications (including Microsoft 365 / Office)
User Management: Assist with basic user administration tasks, such as:
- Setting up new user accounts
- Password resets
- Managing security group access within Active Directory and Microsoft 365
Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles.
Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients.
Customer Service: Provide a professional, friendly, and patient approach at all times, ensuring a high level of customer satisfaction.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.

GCSE Maths and English (or equivalents) at grades 3+ (D or above).

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Desirable skills:

It would be beneficial if candidates have some experience or knowledge of:

Hardware
Networking
Software & security
ICT administration

The successful candidate will:

Have a genuine interest in IT and technology
Be enthusiastic and eager to learn
Communicate clearly and confidently with customers
Be well organised with good attention to detail
Show motivation, a positive attitude, and a willingness to develop technical skills
Full UK driving licence

Working hours: 40 hours per week, Monday to Friday.

Benefits:

Practical, hands-on experience in a real IT support environment

Ongoing training and development
Supportive team environment with opportunities for progression

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

level 4 jobs in hereford, eng

Digital & AI Support Apprentice

Warehouse Operations Manager

Production Operative

Level 4 Tutor

Care Assistant

Wedding Event Manager

Administrator and Project Support, Band 4- Strategy and Transformation

Multiskilled Maintenance Engineer - Days - Flexi Time

Shobdon Workshop Administrator

Family Support Worker (Family Help) South Locality

Family Support Worker (Family Help) North Locality

Production Supervisor

Equestrian Assistant

Apprentice Dental Nurse

Apprentice Keyworker

Expert Recruitment & Governance Officer

Imports Assistant

Contact Centre Call Handler

Motor Finance Account Manager (Dealers - Birmingham and South West)

Duty Pharmacy Manager - Hereford 1

I want to receive the latest job alerts for level 4 in hereford, eng

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