Animal care assistant Work, Jobs in Heswall, Msy (with Salaries)

Veterinary Receptionist
Barnhouse Veterinary Surgery —Chester
- £13 - £14 an hour
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
1d

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Veterinary Receptionist

Barnhouse Veterinary Surgery
Chester

Quick apply

Job details

Permanent | Full-time
£13 - £14 an hour
1 day ago

Benefits

Free parking
Additional leave
Employee discount
Sick pay
On-site parking

Qualifications

GCSE
Veterinary experience
Organisational skills
Front desk
Business management
Cash handling
Communication skills

Full job description

Job Overview

We are seeking an enthusiastic and confident Veterinary Receptionist to come and join our lovely team of vets, nurses and receptionists in our independently owned veterinary practice. This role is vital in ensuring smooth daily operations, providing excellent customer service, and supporting our veterinary team. The successful candidate will be the first point of contact for clients and their pets, demonstrating professionalism, compassion, and efficiency at all times. Previous experience in the veterinary sector is a definate advantage but not essential.

Duties

You must be able to work every other Saturday morning from 9am - 1pm.
Opening up and closing down of the surgery
Greet clients and their pets warmly upon arrival, creating a welcoming environment
Manage appointment scheduling and booking operations, confirmations, and rescheduling to optimise clinic flow
Answer phone calls, respond to enquiries, and handle correspondence professionally
Taking medication and food orders
Maintain accurate and up-to-date patient records and administrative documentation, including our Pet health scheme
Reviewing and actioning emails
Sending booster recalls, thank you cards etc to clients
Process payments efficiently and accurately
Debt collection
Cashing up and balancing monies at the end of the day
Relaying complex messages from clients to vets and nurses
Support the veterinary team with administrative duties such as stock management and filing
Holiday and sickness cover when needed
Ensure the reception area remains tidy, organised, and welcoming for clients and visitors
Requirements
You must have a minimum of 2 years experience of managing a busy reception desk. (Previous VETERINARY reception experience is advantageous)
You must have previous cash handling and end of day balancing experience
Excellent organisational skills with the ability to multitask and prioritise effectively in a busy environment
Strong communication skills, both verbal and written, with a friendly demeanour
Proficiency in using computer systems and business management software
Ability to remain calm under pressure and handle sensitive situations with compassion
Flexibility to work varied shifts as required by the practice’s operational hours
A professional attitude with a commitment to providing outstanding client care. This position offers an excellent opportunity for individuals passionate about animal care and client service.
You must have a minimum of 5 GCSE's including English and Maths

The closing date for applications is 2nd August 2026. Please see our website for further details. We are an equal opportunities employer.

Pay: £13.00-£14.00 per hour

Benefits:

Additional leave
Employee discount
Free parking
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Reception: 2 years (required)
Cash handling & balancing: 1 year (required)

Work Location: In person

Quick apply

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Veterinary Receptionist

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