& incident senior Work, Jobs in Heybridge, Ess (with Salaries)

Complaint & Incident Senior Associate
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
IT Senior Platform & Integration Engineer
ECL —Chelmsford
- £42,000 - £54,000 a year
- Analysis skills
- APIs
- Communication skills
- Paid training
- Annual leave
Quick apply
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £25.28 - £50.56 an hour
- Overtime
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Annual leave
1d
Traffic Management Operative 12AB 12D – Essex and London
H W Martin (Traffic Management) Ltd —Witham
- Weekend availability
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Senior-in-Charge for Supported Living
Caronnecare —Braintree
- £28,000 a year
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
Quick apply
8d
Senior Technical Analyst
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Full-time
- Hybrid work
- Mentoring
- Employee discount
Senior Tooling Design Engineer
Leidos —Thurrock
- £44,700 - £57,300 a year
- Overtime
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
D365 Support Manager
Costa Limited —Basildon
- Full-time
- Hybrid work
- Azure
- Marketing
- Employee discount
8d
Foreign Exchange Compliance Manager
Bibby Financial Services —Brentwood
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Financial services
Quick apply
Senior Mechanical Engineer
Leidos —Thurrock
- £44,700 - £57,300 a year
- Overtime
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
Transport Manager
Trinity Surfacing Ltd —Rochester
- £60,000 - £70,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Free parking
Quick apply
4d
Director of Clinical Services
Circle Health Group —Westcliff-on-Sea
- Up to £71,983 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Employee discount
- Life insurance
7d
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Business
- Leadership
10h
Quality and Compliance Assistant
Harley House Supported Living - Great Bentley —Great Bentley
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
Quick apply
9d
Senior Support Worker
Nacro —Southend-on-Sea
- £28,851 - £29,051 a year
- Full-time
- Travel
- In-person
- Leadership
Quick apply
Senior Azure Cloud Engineer
Solus Accident Repair Centres —Stansted
- £50,000 - £65,000 a year
- Full-time
- Azure
- SQL
- Scripting
- Employee discount
Senior Family Support Worker (For mother and baby family assessment centre)
Cross Cultural Residential Family Assessment Centre (CCRFAC) —Grays
- £15 - £17 an hour
- Full-time
- IT
- In-person
- Free parking
Quick apply
5d
Senior Mental Health Practitioner
Essex Partnership University NHS Foundation Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Relocation assistance
- Employee discount
2d
Senior Care Supervisor
Colchester homecare —Colchester
- From £26,500 a year
- Full-time
- Up to 50% travel
- Driving
- Travel
- Annual leave
Quick apply
4d

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& incident senior jobs near heybridge, ess

Complaint & Incident Senior Associate

SS&C Technologies -
Basildon

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Continuous improvement
Financial services
Root cause analysis
Communication skills

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Complaint & Incident Senior Associate

Locations : Basildon, Essex | Hybrid

Get To Know Us:

We are seeking a skilled and diligent individual to join our high performing, client-focused, operations team. This role is ideal for a detail-oriented professional with strong analytical, investigative, and regulatory knowledge, who thrives in a purpose-led environment.

You will play a critical part in improving customer outcomes, adherence to FCA rules, Consumer Duty, and other regulatory expectations.

SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here!

Flexibility : Hybrid Work Model
Your Future: Professional Development Reimbursement including access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

Complaint Handling & Resolution
- Investigate, provide redress recommendations, and resolve written or telephone complaints, including complex or sensitive cases, in line with FCA and internal complaint handling SLAs and process standards.
- Liaise across multiple business areas to perform intensive and thorough investigation of a complaint, displaying end-to-end ownership of the customer outcome
- Prepare and conduct resolution telephone calls and letters which uphold high standards of clarity, professionalism, and regulatory accuracy.

Regulatory Breach & Incident Investigation
- Perform identification, assessment, documentation, and resolution of potential regulatory breaches and incidents.
- Maintain accurate records of breaches and incidents and track the status of open actions.

Continuous Improvement
- Perform root cause analysis to identify trends, themes, and emerging risks from complaints and incidents
- Collaborate cross-functionally to share insights and support initiatives that support high quality across the team, reducing complaint drivers and preventing recurrence of incidents

What You Will Bring:

Previous experience within financial services, with working knowledge of FCA DISP, CASS, Consumer Duty, and other regulatory rules. Desirable to have qualifications to support.
Excellent verbal and written communication, with the ability to understand and explain complex matters clearly and concisely.
Customer focused, displaying empathy and integrity in dealing with sensitive or vulnerable customer cases.

High attention to detail and strong analytical skills, with a curiosity to get things right. Desirable to have exposure to root cause analysis or continuous improvement frameworks.

Strong stakeholder engagement skills and an ownership driven, solutions-focused approach.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers .

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

& incident senior jobs in heybridge, ess

Complaint & Incident Senior Associate

IT Senior Platform & Integration Engineer

Organised Immigration Crime (OIC) Investigator

Traffic Management Operative 12AB 12D – Essex and London

Senior-in-Charge for Supported Living

Senior Technical Analyst

Senior Tooling Design Engineer

IT Support Team Leader

D365 Support Manager

Foreign Exchange Compliance Manager

Senior Mechanical Engineer

Transport Manager

Director of Clinical Services

Business Systems, Delivery & Change Manager

Quality and Compliance Assistant

Senior Support Worker

Senior Azure Cloud Engineer

Senior Family Support Worker (For mother and baby family assessment centre)

Senior Mental Health Practitioner

Senior Care Supervisor

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