Service desk Work, Jobs in Holywell, Fln (with Salaries)

Customer Service Executive
Farrall's Transport —Deeside
- £30,235.69 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
5d
Service Desk Coordinator
Axscend Limited —Runcorn
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
9d
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
10d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
2d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
Compound Receptionist / Administrator (Maternity Cover)
Recovery North West —Prenton
- Up to £12.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
10d
Service Desk Analyst - 12mth FTC
B&M Retail —Liverpool
- Full-time
- Software troubleshooting
- IT
- Communication skills
- Free parking
- Employee discount
Service Desk Analyst
Peel Ports —Liverpool
- Organisational skills
- SharePoint
- IT
- Employee assistance programme
5d
IT Operations Engineer
ARO —Ewloe
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Customer service
- Employee assistance programme
Quick apply
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
IT Support Technician
The Granite Group —Liverpool
- Up to £31,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
12d
Port Administrator
Peel Ports —Birkenhead
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
11d

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Customer Service Executive

Farrall's Transport -
Deeside

Quick apply

Job details

Permanent | Full-time
£30,235.69 a year
5 days ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
A Level

Full job description

Farrall’s Group started life back in 1956 and we are a third-generation family-owned business operating a national logistics network. We are proud of our heritage, culture and values. We take immense pride in providing a professional, secure and friendly environment whereby we place our clients and employees at the heart of everything we do.

We believe in providing the highest of standards through the solutions we offer. Covering a wide spectrum of services, we ensure through meticulous attention to detail we deliver on our promise. Should you be successful you will become part of a family run business with family values at the core of our business.

Due to continued growth here at the Farrall’s Group, we are delighted to be recruiting for a Customer Service Executive to join our sales team. To Process pallet network customer orders, manage queries, and consistently deliver outstanding customer service, also providing administrative and planning support to the Warehouse and the Pallet Network desk.

Key responsibilities include:

Maintaining good relationships with existing customers
Respond swiftly and courteously to customer inquiries.
Gathering information and responding to customer needs.
Keeping up with our services and information updates.
Lead generation ensuring the pipeline has sufficient leads for the sales team.
Entering orders into operational systems.
Reporting of customer service levels & KPI’s
Ensuring operational system data has been entered accurately and updating where applicable.
Complete all required warehouse administration within the agreed time frames.
Planning of all inbound and outbound goods.
Timely receipt of goods on to the Warehouse Management System (WMS).
Creating and issuing invoices to customers.
Production of pick lists for Warehouse Operatives.
Liaise with customers in relation to order queries.
Production of delivery notes and labels.
Filing of paperwork in an organised way.
Contacting WMS Help Desk as required to troubleshoot any issues.
Management of Warehouse consumables.
Allocating work to Operatives on a daily basis.
Run daily reports to be issued to Warehouse Operatives and record on completion.
Running customer performance reports
Booking customer deliveries
Running price reports (zero price, financial revenue, mispriced con, payment on POD)
Claim back failed deliveries
Running the complaint report
Assisting and covering Pallet Network Planners when required
To follow all Health and Safety requirements and to adhere to all Company’s procedures and policies.

In return we offer - Great team ethic - Staff Wellness Programme through Perkpal - store/leisure discounts - Employee Assistance Helpline - Competitive Basic Salary – Full Uniform - Pension - Career progression – Training & Development - Paid holiday entitlement and more!!!

If you feel that this could be the right role for you – APPLY NOW!

Job Types: Full-time, Permanent

Pay: £30,235.69 per year

Benefits:

Health & wellbeing programme
On-site parking
Store discount

Application question(s):

Have you ever served in the armed forces
Have your or are you a Cadet or Cadet Volunteer
Do you have any unspent convictions

Experience:

Customer service: 2 years (preferred)
Pallet Network : 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in holywell, fln

Customer Service Executive

Service Desk Coordinator

IT Support Analyst

IT Support Analyst (On Site)

1st line Service Desk Agent

3rd Line/Team Leader - Service Desk

Customer Service Representative

Hire Desk Team Leader

1st Line Support Engineer

Service Support Team Analyst

Service Desk Analyst

Compound Receptionist / Administrator (Maternity Cover)

First Line Technical Support

IT Service Desk Analyst

Service Desk Analyst - 12mth FTC

Service Desk Analyst

IT Operations Engineer

IT Desktop Support Engineer

IT Support Technician

Port Administrator

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