Booking coordinator Work, Jobs in Honiton, Dev (with Salaries)

Training Coordinator
Westexe Forklifts Ltd —Exeter
- £30,000 a year
- Part-time
- Human resources
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10h
Sales Booking Coordinator
JH Telecomm —Exeter
- £26,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Marketing & Events Coordinator
MOORE SCARROTT CHARTERED ACCOUNTANTS —Taunton
- Full-time
- Social media management
- In-person
- Free parking
- Annual leave
Quick apply
2d
Apprentice Service and Sales Coordinator
AEP Ltd —Honiton
- £16,500 a year
- Computer literacy
- Microsoft Office
- Organisational skills
- Free parking
- Profit sharing
Quick apply
1d
Coordination Assistant
Briggs Fire & Security Ltd —Exeter
- Temporary
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Free parking
Quick apply
1d
Nursery & Pre-Prep Coordinator
Taunton School —Taunton
- £26,227.50 a year
- Full-time
- Administrative experience
- Experience working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Scheduling Coordinator
Wilson James —Bridgwater
- From £29,000 a year
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Hearing Care Assistant – Mobile Care Home Clinics
EliteSight HomeCare —Taunton
- £15 - £18 an hour
- Part-time
- Travel
- Patient care
- In-person
- Annual leave
Quick apply

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Training Coordinator

Westexe Forklifts Ltd
Exeter

Quick apply

Job details

Permanent | Part-time
£30,000 a year
10 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Flexible schedule
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Adobe Captivate
Handling customer enquiries
Client services
Human resources
Relationship management
Computer skills
Customer interaction
Communication skills
Time management

Full job description

Overview

We are a leading forklift truck and materials-handling equipment company, providing driver/operator training across a wide range of materials-handling equipment.

We are looking for an organised and customer-focused Training Co-ordinator to join our team and take responsibility for the day-to-day administration and co-ordination of our training operations.

The role will involve scheduling training, liaising with customers and instructors, raising and managing jobs on our bespoke in-house software, ensuring all training and compliance documentation is completed correctly, issuing certificates and raising customer invoices.

This is a varied role requiring excellent organisation, attention to detail and the ability to manage multiple priorities while providing a high level of customer service.

Responsibilities

Training Co-ordination

Schedule forklift truck and materials-handling equipment training for customers.
Coordinate training courses, assessments and refresher training.
Liaise with customers and instructors to arrange suitable dates and times.
Manage changes, cancellations and rescheduling where required.
Ensure instructors have all relevant information prior to training.

Job Management

Raise training jobs accurately on the company’s bespoke in-house software.
Ensure job information is complete and kept up to date.
Monitor jobs from initial booking through to completion.
Ensure completed training is correctly recorded on the system.

Compliance & Documentation

Check that all required training paperwork and documentation is completed correctly.
Monitor compliance requirements and follow up any outstanding information.
Maintain accurate training records.
Ensure documentation is available for audit and customer requirements.
Identify and resolve discrepancies or missing information promptly.

Certification

Process and issue certificates following successful completion of training.
Ensure certificates are accurate and issued within agreed timescales.
Maintain accurate records of certificates issued and training completed.

Customer Service

Act as a key point of contact for customers regarding training requirements.
Deal with customer enquiries by telephone and email.
Provide clear and professional communication throughout the training process.
Build and maintain strong relationships with customers.
Resolve queries promptly and escalate issues where appropriate.

Invoicing

Raise customer invoices following completion of training.
Ensure invoices accurately reflect the training provided.
Check that all information required for invoicing has been captured.
Liaise with the relevant teams to resolve invoicing queries.

Skills

The successful candidate will ideally have:

Experience in an administration, co-ordination or customer service role.
Excellent organisational and time-management skills.
Strong attention to detail.
Excellent communication skills, both written and verbal.
Confidence dealing with customers and colleagues at all levels.
Good IT skills and the ability to learn bespoke software systems.
The ability to manage multiple jobs and priorities simultaneously.
A proactive and positive approach to problem solving.
Experience within the forklift, plant, transport, engineering or training industry would be advantageous but is not essential.

Personal Qualities

We are looking for someone who is:

Highly organised and reliable
Customer-focused
Accurate and detail-oriented
Confident and professional
Proactive and able to use their own initiative
Comfortable working to deadlines
A good communicator
A team player

What You’ll Be Responsible For

From the initial customer booking through to the completion of training, certification and invoicing, you will help ensure that every training job is managed efficiently, accurately and professionally.

The successful candidate will play an important role in ensuring our customers receive an excellent service and that our training operation remains compliant, organised and efficient.

The 25 hours are worked across 5 days - Monday to Friday . Flexible hours to suit- core hours ideally 0930-1430. Salary full time pro - rata

This job description is intended to provide an overview of the role and is not exhaustive. Duties and responsibilities may be amended from time to time to meet the needs of the business.

Pay: £30,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

booking coordinator jobs in honiton, dev

Training Coordinator

Sales Booking Coordinator

Marketing & Events Coordinator

Apprentice Service and Sales Coordinator

Coordination Assistant

Nursery & Pre-Prep Coordinator

Scheduling Coordinator

Hearing Care Assistant – Mobile Care Home Clinics

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