Apprentice it technician Work, Jobs in Horsehay, Shr (with Salaries)

IT Support Apprentice
MetaGedu —Telford
- £15,600 a year
- Full-time
- Computer literacy
- Computer skills
1d
Second Line IT Support Technician
Entanet —Telford
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Recruiting
- SharePoint
Quick apply
8d
Apprentice IT Technician
SHREWSBURY SCHOOL —Shrewsbury
- Temporary
- Customer service
- In-person
- Communication skills
Quick apply
8d
IT Development Engineer (Software)
Epson —Telford
- £40,172 a year
- Full-time
- Bachelor's degree
- Mentoring
- Computer networking
Quick apply
Workshop Controller
Arnold Clark —Telford
- £35,000 - £45,000 a year
- Monday to Friday
- Customer service
- Computer skills
- Annual leave
- Employee discount
Quick apply
5d
Perfection Foods - Level 3 Multiskilled Maintenance Engineering Apprentice
Perfection Foods —Walsall
- £16,000 - £20,000 a year
- Full-time
- Maintenance
- Maths
- Bakery
- Free parking
- Sick pay
Quick apply
2d
Workshop Controller
Swansway Garages —Stafford
- Full-time
- Employee assistance programme
- Employee discount
10d
Heavy Vehicle Technical Trainer
Arnold Clark —Wolverhampton
- £38,500 - £40,500 a year
- No weekends
- Mentoring
- Training & development
- Automotive diagnostics
- Employee discount
Quick apply
3d
Heavy Vehicle Technical Trainer
GTG —Wolverhampton
- £35,000 - £40,000 a year
- No weekends
- Mentoring
- Training & development
- Automotive diagnostics
- Employee discount
2d
Workshop Controller
Land Rover —Stafford
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
Optical Assistant
Specsavers —Dudley
- £12.91 an hour
- Full-time
- Employee discount
- Sick pay
7d

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IT Support Apprentice

MetaGedu
Telford

Apply Now

Job details

Full-time
£15,600 a year
1 day ago

Qualifications

Technical troubleshooting
Computer literacy
GCSE
Ticket management
Technical support incident logging
Software testing
Computer skills
Customer support
Application support

Full job description

Opportunity information

Salary £15600 per year
Duration 21 months
Advert closing date 21/09/2026

Description

Start Software develops specialist software used by organisations in the UK and internationally to manage environmental compliance. We are looking for an enthusiastic IT Support Apprentice who enjoys solving problems, learning new technology and helping people.

You will join our Support team and help customers use our software effectively. With training and support from experienced colleagues, you will learn how to investigate issues, manage support requests and resolve common technical problems.

You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification.

Key Responsibilities:

Respond to customer queries by phone and email
Log, manage and update support tickets
Investigate and resolve common software issues
Help customers use Alpha Tracker and related applications
Escalate complex issues to senior colleagues
Test software updates and new features
Assist with software upgrades and installations
Create and update support documentation
Maintain accurate customer records
Work with the Development and Project teams

Entry requirements

We are looking for someone who:

Has a genuine interest in technology
Enjoys helping people
Communicates clearly and professionally
Is organised, reliable and willing to learn
Has good attention to detail
Can think logically and solve problems
Works well as part of a team

Essential Requirements:

GCSE Grade 4/C or above, or equivalent, in English and Maths
Basic IT skills
An interest in software and technology

Training to be provided

You will gain practical experience in:

IT and application support
Software troubleshooting
Customer service
Microsoft SQL Server and databases
Cloud-hosted software
Software testing
Cyber security
Business communication

Things to consider

What We Offer

A fully funded apprenticeship qualification
Structured training and mentoring
Hands-on experience and real responsibility
A friendly and supportive working environment
Opportunities to progress into a permanent IT Support role
Exposure to software development, databases and cloud technology

Skills required

Array

Future prospects

Information Communication Technician (ICT) Level 3 qualification

Hours per week 37.5
Working week Monday to Friday
Apprenticeship standard Information communications technician (Level 3)

Telford, Shropshire, United Kingdom, TF2 9FT

Apply Now

Refine Your Search

apprentice it technician jobs in horsehay, shr

IT Support Apprentice

Second Line IT Support Technician

Apprentice IT Technician

IT Development Engineer (Software)

Workshop Controller

Perfection Foods - Level 3 Multiskilled Maintenance Engineering Apprentice

Workshop Controller

Heavy Vehicle Technical Trainer

Heavy Vehicle Technical Trainer

Workshop Controller

Optical Assistant

I want to receive the latest job alerts for apprentice it technician in horsehay, shr

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