Coffee Shop Assistant – Tiptree
Hours 9-16 per week as per positions available below:
Position 1
Week 1: Mon 11-3, Tues 11-4, Sat 11-4
Week 2: Mon 10-4, Tues 10-4, Fri 11-4, Sat 11-4
Position 2
Week 1 & 2: Mon 12-3, Tues 12-3, Fri 12-3, Sat 12-3
Position 3
Week 1: Tues 12-3, Thurs 12-3, Sun 12-3
Week 2: Wed 12-3, Thurs 12-3, Sun 12-3
Position 4
Week 1: Thurs 12-4, Fri 10-3, Sat 11-4
Week 2: Thurs 11-3, Fri 10-4, Sat 11-4
Salary - £8.00 - £12.71
Rewards and Benefits
In addition to your salary, you will receive the following benefits:
- Discount – From the start of your employment you will receive 10% discount on specific items. Following a successful probation period, the discount increases up to 20% discount on specific items and after one year’s service up to 40% discount on specific items. (some exceptions apply)
- Paid holiday – holiday entitlement is 22 days per year, plus bank holidays. Restrictions apply (part-time pro rata)
- Annual Christmas bonus
- Part-uniform provided
- Employee Assistant Programme - a confidential personal and professional support service available to all employees and their immediate families 24/7, 365 days a year.
- Training & development, as required. We have an e-learning scheme called GROW, and also take part in other training with product suppliers and external trainers
- Company sick pay – following a successful probation period employees are entitled to 10 days paid sickness (part-time pro rata & subject to restrictions)
- Access to our Retail Discount Scheme – savings on retailers including Tesco, Pizza Express, M&S, Waitrose, Argos, Apple, Currys PC World, Thomas Cook and 100’s more
- Workplace pension
- Free parking
Are you passionate about customer service? Do you want to be part of a team constantly striving to be the best they can be? Do you want to work for a friendly, family-run company that really cares about its team?
We are proud to hold a reputation for delivering exceptionally high-quality fresh food and a customer service experience that ensures our customers return again and again.
We offer a full breakfast and lunch service every day, along with our amazing homemade selection of cakes and desserts and our award-winning afternoon teas.
Our coffee shop usually seats up to 270 and is often full, meaning our front of house team play a vital role in the success of our business.
You may be working in our restaurant, or in our satellite Greenhouse café
Key duties
- Clear tables of crockery and cutlery, in a timely manner and keep all customer areas clean and tidy, including the floor
- Ensure the restaurant floor, condiment stations and hot pass remain stocked and clean at all times
- Operate industrial dishwashers, with the need to hand wash some items
- Operate washing machine and tumble dryer and keep washing up to date
- To collect, wash and store crockery, cutlery and catering utensils, ensuring a continued supply to the counter and the kitchen
- Take part in cleaning as required and maintain scrupulous cleanliness of all areas covered under your place of work
- Serve food to tables from the hot pass, with excellent allergen and dietary knowledge.
Your capabilities
- You are cheerful and have a smile, even when working under pressure!
- You are happy to talk to customers, with an approachable manner and be able to recognise when customers or colleagues need help or assistance
- You have good communication skills as well as being conscientious, enthusiastic and motivated
- You can follow instructions and retain information
- You must be able to bend, lift and carry items as required and sustain long periods of time on your feet
Requirements
- Excellent communication and customer service skills
- You will be required to work hours during college/university holidays, along with extra shifts during peak weekend days
- Excellent standard of English and Maths
Working with
- Report into the Front of House Managers
- You’ll work alongside chefs and Front of House Assistants
If this Coffee Shop Assistant position sounds like the ideal opportunity for you then apply to us directly, we’d love to hear from you!
For further information and a full job description please visit the Perrywood website https://www.perrywood.co.uk/careers/
- Perrywood is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. If you require any reasonable adjustments, please inform us as soon as you are able so that we can make the appropriate adjustments.
Job Types: Part-time, Permanent
Pay: £8.00-£12.71 per hour
Benefits:
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Store discount
Application question(s):
- Please give examples of your experience with allergens & food hygiene
- Due to our rural location and very limited access to public transport, your own transport is preferred
Experience:
- customer service: 1 year (required)
- Catering: 1 year (required)
Work Location: In person
