Contract administrator Work, Jobs in Hunstanton, Nfk (with Salaries)

Support Services Administrator
CITB —King's Lynn
- £28,784 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Contract Administrator
Sureserve —Boston
- £27,976 a year
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
Sales Administrator
Unique Car Mats UK Limited —Skegness
- £13.21 an hour
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
- Free parking
- Employee discount
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Support Services Administrator

CITB -
King's Lynn

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Job details

Permanent | Full-time
£28,784 a year

Benefits

Free parking
On-site gym
Company pension
Employee assistance programme
Gym membership
Paid volunteer time
On-site parking

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Presentation skills
NVQ
LMS
Communication skills

Full job description

Are you passionate about delivering exceptional customer service and supporting learners on their journey to success? CITB is looking for a proactive and detail-oriented Support Services Administrator to join our team in Bircham Newton .

In this dynamic role, you’ll be at the heart of our training operations working with multiple different teams across the college. You will be responsible for ensuring smooth administrative processes and a positive experience for learners, colleagues, and visitors.

About the Role

Role: Support Services Administrator

Location: NCC East, Bircham Newton, King’s Lynn, Norfolk, PE31 6RH – please note this is a rural location with limited public transport

Hours of Work: Full-time (35 hours per week)

Working Pattern: Monday - Thursday 8:45am – 5pm and Friday 9am – 4pm (5 days per week in the office)

Contract: Permanent

Grade: TM2

Target Salary: £28,784 per annum

What You’ll Be Doing:

Provide timely and efficient customer service to both internal and external stakeholders
Accurately complete a wide range of administrative tasks and maintain records to support training delivery
Proactively plans activities and prioritizes workloads to achieve deadlines
Upload learner requirements to internal systems to enable progression to EPA within set timescales
Use internal and external systems in line with CITB, awarding organisation, funding, and scheme requirements
Supervise and invigilate learner assessments and exams, ensuring compliance with all relevant regulations
Manage learner registrations, enrolments, qualification claims, and data updates in accordance with awarding body requirements
Collaborate with colleagues to ensure seamless coverage during absences
Support purchasing activities to ensure timely availability of materials and resources
Respond to enquiries and work collaboratively to find solutions
Attend team meetings, workshops, and training sessions to stay current with industry changes
Promote and maintain a safe, inclusive, and supportive learning environment
Be flexible to work at other sites such as Erith or Inchinnan to attend training or meetings

Your Experience:

NVQ Level 3 in Business Administration, Customer Service, or equivalent experience
Minimum of 3 GCSEs (or equivalent) including Maths and English
Intermediate proficiency in Microsoft Office applications, including competence in Excel
Confident using databases and previous experience using Aptem LMS would be an advantage
Excellent communication and customer service skills
Strong attention to detail and problem-solving abilities
Self-motivated, well-organised, and able to work independently
Effective team player with a professional and enthusiastic approach
Ability to interpret and share information clearly
Experience working in an educational setting would be an advantage

What You’ll Get in Return:

Free onsite lunch
Free onsite parking
Free onsite gym
25 days holiday + bank holidays
Christmas shutdown
Flexible benefits, including ability to purchase additional leave
Generous pension scheme (up to 9% employer contribution)
Life assurance
2 paid volunteering days per year
Employee Assistance Programme

Why Join CITB ?

At CITB, we’re dedicated to shaping the future of the construction industry by supporting learners and professionals across the UK. You’ll be part of a supportive team that values collaboration, innovation, and personal growth.

Closing Date

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.

Safer Recruitment

CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic DBS is required for this post.

During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Work Location: In person

Apply Now

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Support Services Administrator