Customer support administrator Work, Jobs in Hursley, Ham (with Salaries)

Customer Services Administrator
Alpha Laboratories Limited —Eastleigh
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
12d
Medical Records Administrator
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
8d
Medical Records Administrator
Nuffield Health —Eastleigh
- £13.10 an hour
- Part-time
- Customer service
- Microsoft Office
- Communication skills
14d
School Administrator/Receptionist
Zero Corp —Southampton
- £16.73 - £18.00 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Service Advisor/Administrator
Adams Morey —Southampton
- £28,080 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
9d
Credit Control and Admin Support
Wessex Lifts —Romsey
- £14 - £15 an hour
- Temporary
- CRM software
- ERP systems
- Analysis skills
- Life insurance
Quick apply
6d
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
HR Shared Service Administrator (Rewards & Benefits)
Workdry Group —Eastleigh
- £27,000 - £28,500 a year
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
7d
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
Customer Service/Office Administrator
CENTURY21 SOUTHAMPTON —Southampton
- £25,550 - £26,450 a year
- Full-time
- Administrative experience
- Supervising experience
- Typing
Quick apply
2d
Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,272 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- IT
Despatch & Customer Services Administrator
Specialised Polymer Engineering Ltd —Southampton
- £28,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Central Support Administrator
Lane Clark & Peacock —Winchester
- £26,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee discount
2d
Receptionist/ Administrator
The Society of St James —Southampton
- £25,947 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Patient Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Administrative Assistant
Bupa —Winchester
- £26,800 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Senior Administrator
Carter Jonas —Winchester
- Full-time
- Communication skills
- Annual leave
- Referral programme
12d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Administrator
Alliance Medical Ltd —Portsmouth
- £27,976 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Administrative Officer
Everest Education Limited —Basingstoke
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply

I want to receive the latest job alerts for customer support administrator in hursley, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support administrator jobs near hursley, ham

Customer Services Administrator

Alpha Laboratories Limited -
Eastleigh

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
12 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Private medical insurance
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Order management system
Customer service
Microsoft Office

Full job description

To provide exceptional customer service by managing customer queries, processing orders, and resolving issues efficiently and in line with customer services standards. Along with the Customer Services Manager, the role ensures the smooth operation of the department and delivers a high standard of service to both internal and external stakeholders, ensuring the business reputation for service excellence.

Key Accountabilities/Responsibilities

Customer Support:

· Act as the first point of contact for customer enquiries ensuring prompt and professional responses.

· Resolve customer issues, including complaints and returns, in a timely and efficient manner.

Order Management:

· Handle UK orders, Export orders, Scheduled orders and Managed Services orders, ensuring all are processed accurately and efficiently.

· Monitor and manage backorders, ensuring timely communication with customers and fulfilment of outstanding items.

Collaboration and Coordination:

· Liaise with internal departments, Sales and Warehouse, to ensure all orders are fulfilled and delivered on time and in full.

· Proactively communicate with stakeholders about order status, delays or changes.

Administrative Duties:

· Maintain and update customer records in ERP and CRM systems, ensuring data accuracy.

· Prepare and distribute order confirmations, invoices, and other related documentation.

Quality and Compliance:

· Ensure all customer interactions adhere to company standards and regulatory requirements.

Continuous Improvement:

· Identify and escalate recurring issues or process inefficiencies to the Customer Services Manager.

· Participate in training sessions and contribute to developing best practices within the team.

Other duties

· Provide support to the Customer Services Manager with projects or initiatives to improve departmental efficiency and customer satisfaction.

· Assist with the onboarding and training of new team members as required.

· Support the coordination of customer communications, such as updates on delays, product launches, or service changes.

Handle additional administrative tasks or responsibilities as assigned by the Customer Services Manager to meet business needs.

Key Business Relationships

· Internal: Customer Services Manager, Sales Team, Warehouse Team, Finance Department, IT Support, Purchasing.

· External: Customers, Distributors, and other third-party partners as required.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Application question(s):

Are you proficient in the use of Microsoft Office (Word, Excel and Outlook)?

Experience:

Customer service: 1 year (required)
Order management system: 1 year (required)
CRM software: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support administrator jobs in hursley, ham

Customer Services Administrator

Medical Records Administrator

Medical Records Administrator

School Administrator/Receptionist

Service Advisor/Administrator

Credit Control and Admin Support

Medical Records Administrator - Bank

HR Shared Service Administrator (Rewards & Benefits)

Operations Administrator

Customer Service/Office Administrator

Administrator

Despatch & Customer Services Administrator

Central Support Administrator

Receptionist/ Administrator

Patient Administrator

Administrative Assistant

Senior Administrator