Customer service Work, Jobs in Ilminster, Som (with Salaries)

Sales Support Coordinator
Modus Furniture —Chard
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
Sales Assistant- Alternate Saturday's 8am-12pm
Bradfords Building Supplies —Ilminster
- Full-time
- Customer service
- Communication skills
- Flexible schedule
Quick apply
3h
Customer Assistant
Lidl —Chard
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Membership Services Administrator
Dot-The-Eye Ltd —Ilminster
- £24,784.56 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
4d
Client Support Specialist
Iconography Ltd —Ilminster
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
2d
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service Advisor
Screwfix —Yeovil
- Up to £12.64 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Employee discount
10d
Front of House Team Leader
Cricket St Thomas Country Inn —Chard
- £14 an hour
- Part-time
- Serving
- Hospitality
- Hotel
- Employee discount
- Gym membership
Quick apply
3d
Customer Service Assistant
Somerset Council —Taunton
- £24,796 - £25,185 a year
- Full-time
- Hybrid work
- English
- IT
- Computer skills
- Annual leave
- Employee assistance programme
7h
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
2d
Customer Repairs Advisor
HASTOE HOUSING ASSOCIATION —Dorchester
- £28,640 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Customer Service Administrator
Nonwovenn Limited —Bridgwater
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service and Admin Coordinator
Home Farm Holiday Centre —Williton
- £14 an hour
- Full-time
- Hospitality
- Sales
- Social media management
- Free parking
Quick apply
6d
Service & Parts Administrator
Westexe Forklifts Ltd —Exeter
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Retail Sales Advisor - Taunton
Oak Furnitureland —Taunton
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Coordinator
Emmi Desserts Taunton —Taunton
- £27,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
7d
Customer Service Advisor
Bako group —Cullompton
- £23,504 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Hotel Manager
TravelodgeHotels —Ilminster
- £30,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
14d
Complaints Advisor
Magna Housing —Dorchester
- £29,988 a year
- Full-time
- Remote
- Travel
- Communication skills
2d

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Sales Support Coordinator

Modus Furniture -
Chard

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
ERP systems
Administrative experience
Communication skills
Office experience

Full job description

Role Summary:
We are looking for a motivated and proactive Sales Support Coordinator to join our dynamic operations team. You will be a key player in the sales support department, dedicated to enhancing our customer service experience, fostering engaged customers, and driving organic growth. As Sales Support Coordinator your role is critical in ensuring the department operates efficiently and profitably while increasing customer satisfaction, loyalty, and retention by consistently meeting and exceeding customer expectations.

Main Duties and Responsibilities:

Manage day-to-day operations within the sales support department, including processing quotations, orders, and spares, and acknowledging support claims.
Ensure customer satisfaction throughout the pre and post-sales service and support process.
Take ownership of customer issues, collaborating with other departments to resolve problems effectively.
Communicate any production or delivery delays to customers promptly and manage the follow-through to completion.
Assist in capturing, developing, monitoring, and reporting on KPIs related to service delivery and customer satisfaction.
Ensure compliance with contractual service level agreements (SLAs) where applicable and track complaints.
Produce daily reports on sales order status, ensuring that all data is current and accurate.
Update CRM and ERP systems to ensure data consistency, supporting the department head in creating weekly KPI reports.
Proactively supporting the sales team in setting appointments and logging communications in the CRM.
Complete tender responses, including suggesting alternatives and consulting with clients to increase the specification of our products.

Skills, Qualifications, Knowledge, and Experience Required:

Minimum 2 years’ experience in office administration and customer service preferred.
Outstanding customer service skills with a client-focused attitude.
Enthusiastic, outgoing personality with a confident telephone manner and the ability to reach out to new clients.
Excellent multitasking skills with the ability to handle pressure effectively.
Self-motivated, confident, and capable of performing independently.
Strong communication skills with the ability to coordinate work activities and make decisions.
Ability to influence across departments to meet customer needs.
Excellent organisation and prioritising skills.
Experience with ERP and CRM systems is an advantage.

Why Join Us?
At Modus we offer more than just a job—we provide a vibrant work environment nestled in a beautiful rural location with a custom built work space designed to inspire creativity and collaboration. Powered by 100% renewable electricity, our state-of-the-art factory, houses both our upholstery and joinery facilities where our teams employ a combination of digital technology and age-old hand finishing techniques to create furniture of the highest level of craft and quality. Enjoy the fresh air and scenic surroundings as you work alongside a passionate and supportive team. We believe in creating a balanced and engaging workplace, with regular social events and activities that foster a strong sense of community. If you value a great work environment and are eager to contribute to a company that prioritises both professional growth and employee well-being, we’d love to have you on board!

We welcome applications from everyone, especially individuals who are underrepresented in our industry. We understand and value the strength that diversity brings to our business and we believe in creating an inclusive environment where everyone can be heard and valued.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Chard TA20 4BZ: reliably commute or plan to relocate before starting work (required)

Experience:

Office Administration: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in ilminster, som

Sales Support Coordinator

Sales Assistant- Alternate Saturday's 8am-12pm

Customer Assistant

Membership Services Administrator

Client Support Specialist

Customer Service Advisor

Retail Sales Advisor - Yeovil

Customer Service Advisor

Front of House Team Leader

Customer Service Assistant

Client Services Representative

Customer Repairs Advisor

Customer Service Administrator

Customer Service and Admin Coordinator

Service & Parts Administrator

Retail Sales Advisor - Taunton

Sales Coordinator

Customer Service Advisor

Hotel Manager

Complaints Advisor

I want to receive the latest job alerts for customer service in ilminster, som

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