It operations support Work, Jobs in Ipswich, Eng (with Salaries)

IT Operations Support Analyst
OCS Group —Ipswich
- Monday to Friday
- Azure
- SharePoint
- Communication skills
Quick apply
IT Technician (Fixed Term 12 months)
Prettys Solicitors LLP —Ipswich
- £30,000 a year
- Temporary
- English
- In-person
- Communication skills
- Life insurance
Quick apply
6d
IT Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
SD Cost Manager
Sizewell C —Felixstowe
- £70,000 - £90,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Contracts
8d
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
Bioresources Technician
Anglian Water Services Ltd —Ipswich
- £36,920 a year
- 12 hour shift
- Computer literacy
- Databases
- Communication skills
- Annual leave
5d
Quality Control Operative
Henbrandt —Ipswich
- From £25,000 a year
- 8 hour shift
- English
- Analysis skills
- Maths
- Free parking
Quick apply
Network Infrastructure Engineer
BT Group —Ipswich
- Continuous improvement
- Mentoring
- Communication skills
1d
Section Planner [Track]
Network Rail —Ipswich
- £34,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Porter
Sodexo —Ipswich
- £12.92 an hour
- Weekend availability
- Hospitality
- Hospital
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
14h
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
Quick apply
Energy Operations Executive FTC x 2
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
5d
Business Administrator
WSG Training —Ipswich
- £15 - £20 an hour
- Part-time
- Bachelor's degree
- Organisational skills
- IT
Quick apply
2d
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Databases
- Administrative experience
12d
Information Security & Assurance Officer
Geotech Sub Alliance —Ipswich
- Computer Science
- No degree
- Business
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operations Manager
loading center logistics ltd —Great Blakenham
- £35,000 - £40,000 a year
- Full-time
- Business development
- First Aid Certification
- Team management
- Free parking
- Store discount
Quick apply
1d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Network Cloud Engineering Professional 2
BT —Ipswich
- Continuous improvement
- Mentoring
- Communication skills
- Gym membership
1d
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
8d
Librarian
Chantry Academy —Ipswich
- £25,816 - £26,016 a year
22h

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it operations support jobs near ipswich, eng

IT Operations Support Analyst

OCS Group -
Ipswich

Quick apply

Job details

Permanent

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Azure
Software deployment
Ticket management
Microsoft Exchange
Technical support incident logging
SharePoint
Application support
Communication skills
Microsoft Azure
CompTIA A+
Intune

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday

Job Summary:

We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be

responsible for providing advanced technical support for applications, the Microsoft ecosystem, and

desktop support. This role requires a proactive individual with strong problem-solving skills and the ability

to work effectively in a fast-paced environment.

Key Responsibilities:

Technical Support for Applications:
Provide IT support (2nd/3rd line) for a variety of business applications.
Troubleshoot and resolve application-related issues, ensuring minimal disruption to
business operations.
Collaborate with application vendors and internal teams to escalate and resolve complex
Issues.
Assist in the deployment, configuration, and maintenance of applications.

Microsoft Ecosystem:

Support and maintain Microsoft 365 services, including Exchange Online, Intune, SharePoint, Teams, and OneDrive.
Assist with the administration and support of Azure services and other cloud-based
solutions.
Provide support for Microsoft Office applications.

Desktop Support:

Provide 2nd line support for desktop and laptop hardware, software, and peripherals.
Troubleshoot and resolve issues related to operating systems, network connectivity, and user access.
Perform hardware and software installations, upgrades, and configurations.
Maintain an inventory of IT assets and ensure all equipment is up-to-date and functioning
Properly.

Site visits:

Visit sites for contract mobilisations or satellite offices as required.
Provide on-site technical support and ensure smooth IT operations during mobilisations.
Coordinate with local teams to address any IT-related issues and ensure seamless
integration of systems.

General Responsibilities:

Respond to and manage support tickets in a timely and efficient manner.
Document all support activities and resolutions in the IT service management system.
Provide training and guidance to end-users to improve their technical skills and
knowledge.
Participate in IT projects and initiatives as required.
Stay up to date with the latest industry trends and technologies to continuously improve support services

Qualifications:

Proven experience in a 2nd line support role, preferably within a similar environment.
Strong knowledge of the Microsoft ecosystem, including Microsoft 365 and Intune.
Experience with application support and troubleshooting.
Proficiency in supporting desktop and laptop hardware, software, and peripherals.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and interpersonal skills.
Relevant IT certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+, ITIL) are a plus.
Clean current Driving License
1st/2nd Line IT Analyst

Personal Attributes:

Proactive and self-motivated with a strong attention to detail.
Ability to work independently and as part of a team.
Customer-focused with a commitment to providing high-quality support.
Willingness to learn and adapt to new technologies and processes.
Flexibility to travel to various sites as required.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

it operations support jobs in ipswich, eng

IT Operations Support Analyst

IT Technician (Fixed Term 12 months)

IT Technician

SD Cost Manager

Graduate IT Analyst

Bioresources Technician

Quality Control Operative

Network Infrastructure Engineer

Section Planner [Track]

Porter

Cyber Security Analyst

Energy Operations Executive FTC x 2

Business Administrator

Office Administrator

Information Security & Assurance Officer

Warehouse Operations Manager

Service Desk Analyst

Network Cloud Engineering Professional 2

Customer Service Advisor

Librarian

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