It first line support technician Work, Jobs in Iver, Bkm (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
11d
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
8d
Materials Technician
Construction Testing Solutions Ltd —Heathrow
- £26,000 - £28,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
5d
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a year
- Full-time
- Remote
- Customer service
- IT
Electrical Control and Instrumentation Technician
M Group —London
- £45,000 - £52,000 a year
- Engineering
- Annual leave
- Employee assistance programme
IT Desktop Support
Currie Motors —Twickenham
- £30,000 a year
- Full-time
- Customer service
- Driving
- IT
- Employee assistance programme
- Employee discount
Vending Field Technician
Flying Turtle —West London
- £30,000 - £43,000 a year
- Full-time
- Software troubleshooting
- Maintenance
- Driving
- Flexible schedule
Quick apply
1d
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Maintenance Technician
Langosteria —London
- Full-time
- Hospitality
- Microsoft Excel
- Management
Quick apply
Infrastructure & Cloud Support Technician
Tour Partner Group —London
- Overtime
- Hybrid work
- Microsoft Access
- Azure
- Customer service
- Employee discount
- Gym membership
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
12d
IT Service Desk Technician
Emeria —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Employee discount
Quick apply
ICT Technician
European Electronique —Reading
- £27,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
6h
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Field Service Technician
Miele —London
- £37,569 - £47,508 a year
- Full-time
- Employee discount
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it first line support technician jobs in iver, bkm

Remote Support Desk Operative

IT First Line Support Technician

IT Support Technician (Junior)

Materials Technician

IT Support Technician

IT Support Technician Apprentice

Electrical Control and Instrumentation Technician

IT Desktop Support

Vending Field Technician

Junior Helpdesk Support Technician

Maintenance Technician

Infrastructure & Cloud Support Technician

First Line Technical Support Engineer (Shift Patterns)

Service Desk Technician - 6 Month FTC

IT Service Desk Technician

ICT Technician

Customer Service Engineer

First Line Technical Support Engineer

Field Service Technician

Third Line IT Support Engineer / Technical Consultant

I want to receive the latest job alerts for it first line support technician in iver, bkm

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