Area manager, amazon Work, Jobs in Kenfig, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Kenfig
- Full-time
- English
- Analysis skills
- Business
10d
Warehouse Operative
Amazon.com —Swansea
- Full-time
- Employee discount
Area Manager
Amazon UK Services Ltd. —Swansea
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Team management
- Flexible schedule
Area Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £42,839 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
10d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swansea
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Cardiff
- Full-time
- English
- Master's degree
- Continuous improvement
Warehouse Associate
Amazon Warehouse —Swansea
- £14.30 an hour
- Overtime
- Flexitime
- Flexible schedule
Regional Operations Manager
Evri —Bridgend
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
4d
Express Store Manager - Bridgend Area
Tesco UK —Bridgend
- Full-time
- Customer service
- Retail management
- Leadership
- Employee discount
10d
Regional Operations Manager
Hermes Europe —Bridgend
- £45,000 - £50,500 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
4d
Military & Veterans Area Manager
Amazon UK Services Ltd. —Swansea
- Weekend availability
- Military
- Bachelor's degree
- Continuous improvement
- Flexible schedule
PART-TIME REGIONAL DIRECTOR - business development focus
Boardroom Advisors —Swansea
- £50,000 - £100,000 a year
- Sales
- Customer service
- Business development
Quick apply
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Full-time
- English
- AI
- Communication skills
Senior Workplace Health and Safety Manager
Amazon UK Services Ltd. —Swansea
- Full-time
- English
- Continuous improvement
- Team management
Territory Manager
Avidity —Swiss Valley ED
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
9d
Procurement Manager, UKI OPEX Procurement
Amazon UK Services Ltd. —Kenfig
- Full-time
- Bachelor's degree
- In-person
- Negotiation
Xtra Local Territory Sales Manager (TSM)
National Retail Controller - Wholesale —Swansea
- Full-time
- Business development
- Communication skills
- Time management
Quick apply
Reuse Shop Area Manager
Wastesavers Ltd —Cardiff
- £30,960 a year
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
9d
Regional Manager - WPA
WPA —Ystrad Mynach
- £63,038 a year
- Full-time
- Analysis skills
- Employee discount

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

area manager, amazon jobs in kenfig, bge

Delivery Station Liaison Agent

Operations & Logistics Internship, Amazon Logistics

Warehouse Operative

Area Manager

Area Manager

Area Manager, Customer Fulfillment

Area Manager, Amazon Logistics

Warehouse Associate

Regional Operations Manager

Express Store Manager - Bridgend Area

Regional Operations Manager

Military & Veterans Area Manager

PART-TIME REGIONAL DIRECTOR - business development focus

Seller Support Advisor, Veeqo

Senior Workplace Health and Safety Manager

Territory Manager

Procurement Manager, UKI OPEX Procurement

Xtra Local Territory Sales Manager (TSM)

Reuse Shop Area Manager

Regional Manager - WPA

I want to receive the latest job alerts for area manager, amazon in kenfig, bge

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