Workplace specialist Work, Jobs in Kilburn Station (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
6d
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Workplace Specialist
Peloton —London
- Google Suite
- Customer service
- AI
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Procurement Specialist
Llornkcor Business Solutions —London
- £3,314 - £4,917 a month
- Full-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
3d
Application Support Specialist
Programme & Service Delivery —London
- £52,000 - £60,000 a year
- Full-time
- Hybrid work
- English
Quick apply
8d
Global Procurement Specialist, Workplace
WSP —London
- Part-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Contracts
- Flexitime
- Work from home
Senior Complex Investigator
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
9d
PR & Influencer Specialist
QVC —West London
- Full-time
- Hybrid work
- Marketing
- English
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer Support Specialist (m/f/d)
PSL Global Solutions Ltd. —London
- £34,420.00 - £38,434.98 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
Digital Workplace Services Specialist
Autodesk —London
- Full-time
- Software troubleshooting
- Customer service
- Windows
People and Workplace Specialist
Frankenburg Technologies Group —London
- Remote
- Administrative experience
- Human resources
- Communication skills
20h
Retail Sales Assistant - White City
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Environment Protection Officer - Licensing
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
Environment Protection Officer - Licensing
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
Responsibility Specialist
Vivienne Westwood —London
- £30,000 - £35,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Business Analyst
Lavosball Sports Technology Ltd —London
- £3,692 - £4,200 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Software development
Quick apply
3d
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
6 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

workplace specialist jobs in kilburn station

Resident Liaison Officer

Post 16 Further Education SEND Manager

Workplace Specialist

EUC Engineer

Zara Operations Store Specialist

Procurement Specialist

Application Support Specialist

Global Procurement Specialist, Workplace

Senior Complex Investigator

PR & Influencer Specialist

Customer Support Specialist (m/f/d)

Housing Move On Support Officer

Digital Workplace Services Specialist

People and Workplace Specialist

Retail Sales Assistant - White City

Environment Protection Officer - Licensing

Environment Protection Officer - Licensing

Responsibility Specialist

Business Analyst

Customer Service Host

I want to receive the latest job alerts for workplace specialist in kilburn station

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