It technician Work, Jobs in Kings Heath, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
IT Support Technician Apprentice
QA Apprenticeships —Birmingham
- £19,000 - £25,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
IT Technician
Worcestershire County Council —Bromsgrove
- £8,830 - £11,773 a year
- Part-time
- Organisational skills
- School
4d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Technician (IT Support) Level 2
Dudley Metropolitan Borough Council —Brierley Hill
- £24,544.67 - £26,753.33 a year
- Full-time
- School
- Free parking
- Employee assistance programme
3d
IT Support Technician
Keys Group —Halesowen
- £26,250 a year
- Monday to Friday
- SharePoint
- Communication skills
Quick apply
5h
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- In-person
- School
- Free parking
Quick apply
1d
IT & Site Technician - Stivichall Primary School
Coventry City Council —Stivichall
- £25,989 - £29,540 a year
- Communication skills
- School

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Warehouse Operative
Lioncroft Wholesale Ltd —Aston
Assisting customers on shop floor. You will be required to ensure excellent customer service while assisting customers. Replenish shelves throughout the day.
£10.72 - £12.71 an hour
Quick apply
Warehouse dispatch and packer
HATE MY PHONE LTD —Birmingham
Able to work accurately when handling large numbers of orders. Previous warehouse, packing or dispatch experience is useful but not essential.
From £12.71 an hour
Quick apply

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

it technician jobs in kings heath, wmd

Service Desk Analyst / IT Support Help Desk Technician

IT Technician

IT Support Technician Apprentice

IT Technician

2nd Line IT Support Technician

Technician (IT Support) Level 2

IT Support Technician

IT Technician

IT & Site Technician - Stivichall Primary School

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