Data protection officer Work, Jobs in Lancaster, Lan (with Salaries)

Data Support Officer
CancerCare (North Lancs & South Cumbria) —Lancaster
- £15,846 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3d

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Data Support Officer

CancerCare (North Lancs & South Cumbria)
Lancaster

Quick apply

Job details

Permanent | Part-time
£15,846 a year
3 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Company pension
Enhanced maternity leave
Bereavement leave
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Analysis skills
Communication skills
Time management

Full job description

COMPLETED APPLICATIONS ARE REQUIRED FOR THIS ROLE. Visit www.cancercare.org.uk/careers to download an application form.

Closing date 14 August 2026. Please return completed forms to [email protected]

Location: Onsite – Lancaster, Kendal or Barrow

Role Overview

We are seeking a highly motivated and detail-oriented individual to join our team. In this pivotal role, you will provide vital support to the Quality & Information Manager while collaborating closely with cross-functional teams. You will use your analytical expertise to extract actionable insights, identify trends, and uncover opportunities for continuous organisational improvement.

Key Responsibilities

1. Quality & Information Support

Data Management: Maintain and update client and therapy records within the Integrated Management System (IMS).
Survey & Feedback Processing: Code and record completed client questionnaires.
External Provider Tracking: Log attendance data from external suppliers (e.g., hydrotherapy pools) and input session details for therapists without direct IT access.
CRM Integration: Import and create new client records in the fundraising CRM (Beacon) when needed.
Operational Continuity: Serve as a backup to the Quality & Information Manager to generate therapist payroll extracts when required.
General Support: Assist the Quality & Information Manager with ad-hoc reporting and operational tasks.

2. Fundraising Data & CRM Management

Data Cleansing: Maintain database integrity by regularly de-duplicating records within the CRM.
KPI Reporting: Extract monthly CRM data to generate KPI reports for the Head of Fundraising, providing initial analytical commentary and insights.
Campaign Support: Build, manage, and track campaigns and events in the CRM, ensuring all participant and donor data is seamlessly imported and updated.
Donor Insights: Filter, manipulate, and extract data to analyse donor journeys and optimise engagement strategies.
Campaign Management: Assist with the Donation Station fundraising campaign, collaborating with marketing on promotions and delivering monthly performance reports.
Direct Mail & Lottery Support: Produce targeted data extracts for direct mail shots, reconcile player extracts, and support external Lottery Management operations.

3. Financial Data & Compliance

Income Reconciliation: Reconcile weekly online income (website, regular giving, JustGiving, TryBooking, PayPal, Facebook, etc.) against BACS payments and log them accurately into Beacon CRM.
Payment Processing: Record cash and cheque payments in the CRM, allocating funds accurately according to specific streams and payouts.
Gift Aid Compliance: Upload Gift Aid declarations, maintain precise records, and ensure full compliance with HMRC regulations.
Income Coding: Adhere strictly to guidelines for coding all incoming funds, including restricted income.
Audit Preparation: Work with the Head of Finance to ensure imported data accurately reflects charity accounts for audit purposes.
Reporting & Design: Advise on the structure, design, and preparation of database reports, creating complex custom reports as requested.
Data Protection & GDPR: Maintain absolute confidentiality and security of donor details, adhering rigorously to GDPR and organisational data policies.

4. Organisational Responsibilities

Proactive Engagement: Contribute positively to team effectiveness and organisational growth.
Workload Management: Independently manage daily time and tasks using organisational tools (e.g., Microsoft Outlook).
Flexibility: Maintain a flexible approach to working hours and patterns based on organisational needs.
Continuous Development: Participate in team meetings, training sessions, and charity events.
Compliance & Values: Uphold all organisational policies and complete mandatory training, while embodying the charity’s core values and mission.
Ad-hoc Duties: Undertake additional tasks as reasonably requested by the Executive Leadership Team.

Person Specification (Key Qualifications)

Experience: Proven experience working with CRMs (for example, Beacon) and manipulating datasets.
Skills: Strong analytical ability, advanced Excel skills, high attention to detail, and the ability to devise appropriate reporting strategies.
Attributes: Self-starter with excellent time-management skills, strong communication, and a passion for supporting the charity sector.

Pay: £15,846.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company pension
Enhanced maternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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