Service desk Work, Jobs in Leeds, Eng (with Salaries)

Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
5d
Service Desk Co-Ordinator
NHS England —Leeds
- £39,959 - £48,117 a year
- Full-time
- Annual leave
11d
Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
IT Support Engineer
Vintage.com —Leeds
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Computer networking
- Warehouse experience
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Community Host
Avenue HQ —Leeds
- £12.21 an hour
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
12d
Systems Support Manager
Suam Technology Services Group Ltd —Leeds
- £48,000 - £64,000 a year
- Full-time
- Computer Science
- Maintenance
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
7d
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
7d
Support Services Assistant
Lyons Davidson Solicitors —Leeds
- £24,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Office experience
12d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Welcome Desk Officer
York College —Bishopthorpe
- £15,885 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Gym membership
3h
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Azure
- Software troubleshooting
- Free parking
22h
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
5d
Sales Support Administrator - GP/GPL138
Generator Power Ltd —Normanton
- Full-time
- Microsoft Excel
- Administrative experience
- IT
- Annual leave
Quick apply
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
3d

I want to receive the latest job alerts for service desk in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst

Brabners -
Leeds

Apply Now

Job details

5 days ago

Benefits

Annual leave
Company pension
Enhanced paternity leave
Life insurance

Qualifications

iOS
IT
Communication skills

Full job description

THE ROLE & TEAM

Brabners IT Team are looking for a Service Delivery Analyst to join our Leeds City Centre team. This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation.

We are looking for a strong team player who enjoys working with colleagues and providing quick turnaround to resolved time sensitive issues. If you’re looking to establish your career within IT and gain exposure to a variety of queries whilst progressing your career, then this is the job for you.

This role can be based in our Leeds City Centre office and requires candidates to be on site 4 days a week. We offer a flexible approach to working hours, core hours are Monday to Friday 8am – 6pm.

Agencies: We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift.

KEY RESPONSIBILITIES

Act as first point of contact for all IT incidents and service requests
Resolve 1st and 2nd Line issues for all colleagues in a timely manner
Manage and update ticketing system, ensuring SLA’s are met
Prioritise a user-friendly culture through accessible support
Escalate queries when required to other IT Teams and or 3rd parties
Update and maintain IT Asset Management System
Cross-skill and up-skill all software, hardware and business objectives
Contribute to IT projects when required

ABOUT YOU

Previous experience within an IT Service Desk is essential
Strong knowledge of Windows, Microsoft 365, and iOS and Android environments
Previous interaction with Mimecast would be advantageous
Excellent communication skills
Able to confidently build relationships
Exceptional verbal and written communication skills
Flexible and can-do attitude
Proactive and problem-solving mindset
Great team player
Inquisitive and solution focused

BENEFITS

Competitive Salary
Flexible approach to working hours
Hybrid working (2 days on site)
Bupa/ Medicash
Discretionary bonus opportunities
Pension scheme
Life Insurance & Income Protection Insurance
25 days Annual Leave plus flex bank holidays (increasing with service)
Option to buy 10 additional days annual leave each year
2 My Days (in addition to your holiday entitlement)
Additional discretionary annual leave days
Enhanced Maternity, Paternity & Adoption Leave
Career Development Opportunities
Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

Apply Now

Refine Your Search

service desk jobs in leeds, eng

Service Desk Analyst

Service Desk Co-Ordinator

Service Desk Analyst

Service Desk Analyst - Tier I

IT Support Engineer

Senior Service Desk Engineer

Technical Support Specialist

Community Host

Systems Support Manager

Hybrid MSP/Embedded Technical Support

Support Services Assistant

Customer Help Desk Advisor

Welcome Desk Officer

Service Desk Analyst (European Language Speaker)

IT Service Desk/Site Engineer

Sales Support Administrator - GP/GPL138

Network Operations Engineer

1st/2nd Line IT Support - £27,000-£34,000

Junior IT Support Technician

Technical Support Supervisor

I want to receive the latest job alerts for service desk in leeds, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected