Quality control team leader Work, Jobs in Leeds, Wyk (with Salaries)

Quality Team Leader
Shackletons Ltd —Leeds
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
Quick apply
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Quality Control Team Leader
DJ Assembly Ltd —Huntington
- From £28,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

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Quality Team Leader

Shackletons Ltd
Leeds

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year
3 days ago

Qualifications

Non-conformance investigation
Report generation
Quality control within general manufacturing industry
Internal department liaison
Microsoft Office Suite
Complaint handling
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Quality control
Organisational skills
Management reporting
Supplier quality management
Supply chain quality assurance
Root cause analysis
Quality management system (QMS) implementation
Communication skills

Full job description

The Quality Team Leader will take responsibility for leading quality standards across two Shackletons sites managing a small team and ensuring issues are identified, reported, investigated, and resolved in a consistent and effective manner. The role will focus on maintaining product quality, managing customer complaints, supporting supplier quality concerns, and driving a standardised approach to quality reporting and problem solving across the business.

Responsibilities

Lead and maintain quality standards across both manufacturing sites.
Ensure both sites are reporting quality issues in the same manner and working to the same standards.
Support production teams in achieving required product quality standards and customer specifications.
Monitor quality performance and promote a culture of right first time and continuous improvement.
Manage the customer complaints log and ensure it is kept accurate and up to date.
Investigate customer complaints thoroughly and identify root cause.
Work with relevant departments to define corrective and preventive actions.
Track actions through to completion and verify effectiveness.
Raise external NCRs for the Purchasing team to forward to suppliers.
Ensure supplier-related non-conformances are clearly documented, supported with evidence, and issued in a timely manner.
Monitor trends in supplier issues and support improvements where recurring problems are identified.
Produce and publish weekly and monthly quality reports.
Analyse key quality trends, recurring defects, customer complaints, and site performance.
Provide clear updates to management on quality issues, actions, and overall performance.
Chair the bi-weekly site quality meetings and ensure actions are recorded and followed up.
Drive a consistent approach to quality processes, reporting, and problem solving across both sites.
Support the development and improvement of quality procedures, controls, and documentation.
Lead the development, documentation, implementation and ongoing ownership of Standard Operating Procedures (SOPs) across all areas of the business, ensuring consistency, compliance and operational efficiency.
Work closely with production, purchasing, and leadership teams to reduce defects and improve quality performance.
Experience in a quality role within a manufacturing environment, ideally furniture manufacturing.
Strong understanding of quality control, non-conformance management, and root cause analysis.
Experience managing customer complaints and supplier quality issues.
Confident in producing quality reports and presenting findings clearly.
Strong organisational skills with good attention to detail.
Effective communicator with the ability to work across departments and sites.
Able to lead meetings, drive actions, and maintain accountability.
Proficient in Microsoft Office, particularly Excel and reporting tools.

Personal Attributes

Quality-focused and methodical.
Strong problem solver.
Consistent and fair in approach.
Able to influence standards across teams and sites.
Committed to continuous improvement.

Working hours are Monday-Friday 6.00am to 2.30pm with 30 min lunch break and 20 min paid break, 40 hrs per week in total.

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Work Location: In person

Quick apply

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