Software development operations Work, Jobs in Leek, Sts (with Salaries)

Mortgage Processing Administrator
Leek Building Society —Leek
- £24,497 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
Quick apply
9d
Infrastructure & Hardware Engineer - On Site
IAE —Stoke-on-Trent
- £30,000 - £37,650 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
Pick Up IT and Network Support Administrator
DPD Group UK —Stoke-on-Trent
- Up to £33,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
Quick apply
5d
E-commerce System Integration and Website Developer
Chilli Ltd —Heaton Chapel
- £30,000 - £44,000 a year
- Full-time
- English
- In-person
- Free parking
Quick apply
10d
E-Commerce, Wholesale & Operations General Manager (Future 3PL Expansion Lead)
Faces —Stafford
- From £50,000 a year
- Full-time
- Business development
- In-person
- Negotiation
Quick apply
2d
IT Analyst
ZF Foxconn Chassis Modules GmbH —Stoke-on-Trent
- Full-time
- Continuous improvement
- Communication skills
2d
Intelligent Transport Systems Technical Assistant
Staffordshire County Council —Stafford
- £27,254 - £30,024 a year
- Computer literacy
- Engineering
- Travel
Junior Research & Development Support Technician - Stoke on Trent
Rapiscan —Stoke-on-Trent
- Laboratory experience
- Mechanical knowledge
4d
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Development Support Engineer
RKW —Stoke-on-Trent
- £28,000 a year
- Weekend availability
- Computer literacy
- Maintenance
- Java
- Free parking
- Annual leave
10d
Lead Developer C#
PHOENIX Medical Supplies Limited —Stafford
- Full-time
- Azure
- Computer Science
- Continuous improvement
- Annual leave
- Employee assistance programme
Project Manager
Production Solutions Group —Stoke-on-Trent
- £35,000 - £40,000 a year
- Full-time
- Management
- CAD
- Computer literacy
Quick apply
Head of Product - Video Telematics
Radius Limited —Crewe
- Full-time
- Team management
- Leadership
- Communication skills
Quick apply
Graduate Field Analyst (Audio Visual)
University of Derby —Derby
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
DevOps Engineer
Radius Limited —Crewe
- Full-time
- AWS
- Agile
- Employee assistance programme
Quick apply
Junior Research & Development Support Technician - Stoke on Trent
OSI Systems, Inc —Stoke-on-Trent
- Laboratory experience
- Mechanical knowledge
5d
Factory Acceptance Test (FAT) Inspector
Mastermover —Ashbourne
- Schematics
- Continuous improvement
- Quality control
11d
Financial Transformation & AI Adoption -Change Management Consultant
Latentbridge —Macclesfield
- Up to £700 a day
- Temporary
- Accounting
- In-person
- AI
Quick apply
2nd Line Support Consultant
BCN Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
2d
Application Support Analyst
Barclays —Knutsford
- Continuous improvement

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software development operations jobs near leek, sts

Mortgage Processing Administrator

Leek Building Society -
Leek

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Job details

Full-time | Fixed term contract
£24,497 a year
9 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Process improvement
Complaint handling
Change management
Risk management
Organisational skills
Software testing
Computer skills
Customer interaction
Fraud prevention and detection
Communication skills

Full job description

Location: Hybrid working with 2 days per week in our Head Office (Leek, Staffordshire) and the remaining time remotely.

Employment type: Full-time, 12 Month Fixed Term position.

Salary: £24,497

Working hours: 35 hours per week, worked flexibly.

Reports to: Underwriting Manager

The Organisation

At Leek Building Society, we pride ourselves on being a force for good. We exist to help our communities grow, so they can do great things today and even better things tomorrow.

Our colleagues are one of the communities we support. Weve created an inclusive, engaging workplace where colleagues have the freedom to be themselves and grow their careers.

Were proud to be an awardwinning employer, accredited as a Great Place to Work based on our latest colleague survey, and were equally proud to have been recognised externally for the work we do - winning Best Building Society and Best Specialist Mortgage Provider at the 2026 British Bank Awards.

Job Purpose & Scope

To work as part of the Mortgage Operations function with responsibility for processing new mortgage applications from receipt through to offer stage, in a compliant manner and in line with the Societys policies/procedures and service level agreements. All activities must be delivered whilst offering exceptional levels of customer service whilst ensuring that the Societys interests are fully protected. The job holder will challenge processes with a view to improving customer service and business efficiency.

Duties and Key Responsibilities

Main areas of work:

Input and process all mortgage applications using the various mortgage systems.
Liaise with mortgage intermediaries and customers to request all supporting relevant documentation in a timely manner, ensuring requests are complete and accurate (right first time).
Ensure the application remains within the criteria of the relevant product conditions, the Responsible Lending policy and systems manual whilst processing.
Be vigilant with regard to potential fraud and escalate any concerns to Line Manager or Senior Underwriter.
Obtain and accurately review Credit Bureau information and take any necessary actions.
Accurately produce Mortgage Offers, applying the appropriate conditions as required.
Chase cases within own control in order to meet all service standards.
Provide assistance to all Mortgage Operations administrative processes where required.

Communications:

Engage effectively with customers and intermediaries, keeping all parties up to date with progress, chasing documentation required to support the application, within required timescales.
Request appropriate references, valuation reports etc. ensuring all necessary documentation received meets the Societys lending criteria.
Manage telephone calls to and from internal /external customers regarding queries on mortgage applications.
Review and manage correspondence and enquiries, responding effectively within Service Level Agreements.
Systems:
Assist with the testing of any new software releases on Activate and identify solutions to any system based problems, logging errors with SOPRA where necessary.
Maintain the applicable sections of the Systems/Process Manuals.
Ensure all relevant systems are updated following each touchpoint.

MI:

Assist with the preparation of relevant MI for own area of work as required.

Change:

Help embed change including new processes, procedures and systems updates and to provide feedback and suggestions for process improvements.

Risk:

Identify and mitigate as appropriate, all business risks in relation

To carry out any other duties as may reasonably be required

Person Specification

Qualifications & Knowledge

Computer literate with knowledge of Word and/or Excel
Knowledge of Initiate / Activate and CSR systems desirable.
Knowledge of Lending Policy (training provided).
CeMAP is desirable.
Knowledge of mortgage regulations applicable to own area of work.

Experience

Experience of an administration type role
Experience and knowledge of mortgage processing is desirable.

Skills & Abilities

Good organisational skills and the ability to prioritise workload.
Excellent communication skills (written and verbal) at all levels is accurate and professional in communications.
Ability to work as part of a team and on own initiative to achieve common goals and contributes to good team morale.
Excellent interpersonal skills are required to clearly explain and justify the reasoning behind a particular request for information.
A consistent friendly approach to customers whilst promoting a professional image of the department and ultimately the Society is essential.
Supports own and wider teams to achieve objectives - willing to offer assistance and support to other business areas when required.
Working with team to tight time constraints e.g. to meet Service Level Agreements and to offer high levels of customer service.
Uses own judgement to solve day to day problems and takes ownership of complaints and issues and aims to resolve.
Resilient in changing and demanding circumstances.
Identifies process improvements in order to enhance customer service and business efficiencies.

Other Requirements

Travel to other business locations when required
A Basic DBS check will be undertaken upon an offer of employment.

Benefits

35 hour working week (full-time)
7.5% employer pension contribution
Minimum of 26 days paid holiday a year, plus bank holidays
Holiday purchase/sale scheme
Free health screening
24/7 GP access for you and your close family
Comprehensive mental health support including counselling sessions and mental health first aiders
Workplace savings account with £100 bonus when you save regularly
Enhanced sick and family leave pay from day 1
Sick Pay guaranteed for 6 months for major illnesses
Life assurance of 4 times your annual salary
Continuous development opportunities
Retailer discounts and salary sacrifice/deduction schemes
Were open to discussing working flexibly
Onsite gym at Head Office

If the above sounds like something youd thrive at, wed love to hear from you

Quick apply

Refine Your Search

software development operations jobs in leek, sts

Mortgage Processing Administrator

Infrastructure & Hardware Engineer - On Site

Pick Up IT and Network Support Administrator

E-commerce System Integration and Website Developer

E-Commerce, Wholesale & Operations General Manager (Future 3PL Expansion Lead)

IT Analyst

Intelligent Transport Systems Technical Assistant

Junior Research & Development Support Technician - Stoke on Trent

IT & Maintenance Support Administrator

Development Support Engineer

Lead Developer C#

Project Manager

Head of Product - Video Telematics

Graduate Field Analyst (Audio Visual)

DevOps Engineer

Junior Research & Development Support Technician - Stoke on Trent

Factory Acceptance Test (FAT) Inspector

Financial Transformation & AI Adoption -Change Management Consultant

2nd Line Support Consultant

Application Support Analyst

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