1st line support Work, Jobs in Leicester (with Salaries)

IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
7d
Control Room Operative
1st Reaction Security —Kettering
- £15.25 an hour
- Overtime
- Microsoft Word
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
13d
Pupil Support and Pastoral Mentor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Working with children
- Mentoring
- In-person
Quick apply
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
14h
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Construction Tutor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Maintenance
- Mentoring
- Power tools
Quick apply
Claims Team Leader - Third Party Property Damage
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
13d
Future Focus Community based Mental Health Recovery Worker
Burton & District Mind —Tamworth
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
12d
People and Culture Adviser (HR)
Mortgage Advice Bureau —Derby
- Up to £35,000 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Software Developer
Mortgage Advice Bureau —Derby
- Up to £45,000 a year
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Annual leave
- Employee discount
Quick apply
6d
Nursery Housekeeper / Cleaner
Storal —Leicester
- £12.71 an hour
- Part-time
- School
- Sick pay
Quick apply
4d
Assistant Principal
Avanti Schools Trust —Leicester
- Full-time
- School
5d
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
- Referral programme
Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- English
- Business
- Teaching
4d
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
Quick apply
6d

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IT Support Analyst

TavasTechs Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Qualifications

Driving Licence
Customer service
Windows
IT support
Computer networking
IT
Communication skills

Full job description

IT Support Analyst

Salary: £30,000 to £35,000

Job Type: Permanent

Location: On-site – Leicester and Rugby

A full UK Driving Licence and a car are mandatory

About the Company

Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Analyst to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments.

About the Opportunity

This IT Support Analyst position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed.

Roles and Responsibilities

Deliver 1st and 2nd line IT support to over 600 users
Troubleshoot and resolve incidents involving hardware, software, networks, and telephony
Support system administration tasks, including user setup, monitoring, and maintenance
Assist with testing and deploying new systems, hardware, and updates
Work closely with third-party support partners where required
Uphold IT security standards and participate in business continuity activities
Maintain documentation and asset records to ensure accuracy and compliance
Provide excellent customer service to staff at all levels
Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment)

Your Skills and Experience

Previous experience in a 1st/2nd line IT Support or Service Desk environment
Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking
Familiarity with Microsoft 365, Google Workspace, and common business applications
Experience with IT ticketing systems.
Strong communication and customer service skills, with a proactive and positive approach
Good problem-solving ability and willingness to learn new technologies
Capable of working independently while contributing effectively to a wider team
Flexibility to travel between Leicester and Rugby sites as required.
A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses

Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals.

To apply for the IT Support Analyst role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Pay: £30,000.00-£35,000.00 per year

Application question(s):

Are you eligible to work in the UK without requiring visa sponsorship now or in the future?
Are you flexible to work fully onsite between the Leicester and Rugby offices, and occasionally travel to other sites as required?

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in leicester

IT Support Analyst

1st Line IT Service Desk Analyst

1st/2nd Line IT Support Analyst

Claims Fraud Investigator - First Party

Desktop Support Engineer

Control Room Operative

Pupil Support and Pastoral Mentor

IT Service Analyst

Information, Communication Technician (ICT) Apprenticeship

Support Engineer

Construction Tutor

Claims Team Leader - Third Party Property Damage

Future Focus Community based Mental Health Recovery Worker

People and Culture Adviser (HR)

Software Developer

Nursery Housekeeper / Cleaner

Assistant Principal

Talent Advisor

Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills

People and Culture Administrator (HR)

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