Customer care Work, Jobs in Leith, Edh (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Resident Ambassador- Front of House Concierge
Moda The McEwan —Edinburgh
- £25,500 - £27,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Relations Co-worker
IKEA —Edinburgh
- £13.45 an hour
- Part-time
- Computer literacy
- Computer skills
6d
Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
Sales Assistant (Part-time)
Rogerson Shoes —Edinburgh
- £10.90 - £12.75 an hour
- Part-time
- Customer service
- In-person
- School
- Employee discount
Quick apply
Customer Sales Advisor
Ben's Gutters Commercial Ltd —Edinburgh
- £26,450 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- English
Quick apply
Customer Assistant
Lidl —Edinburgh
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
Sales Assistant (Part-Time)
Pandora Jewelry —Edinburgh
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
Team Member
Funparx Edinburgh —Edinburgh
- £8.00 - £12.50 an hour
- Part-time
- Serving
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Store Colleague - Part Time
GOOUTDOORS —Edinburgh
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Sales Assistant - Edinburgh
Smyths Toys —Edinburgh
- £11.00 - £12.90 an hour
- Temporary
- Customer service
- Warehouse experience
3d
Sales Assistant - UNIQLO Princes Street
UNIQLO —Edinburgh
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Reception - Team Member
Premier Inn —Edinburgh
- Up to £13.06 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
Quick apply
5d
Store Team Member
Home Bargains —Edinburgh
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
3d
Retail Assistant - Part Time, Evenings & Weekends
Farmfoods —Duddingston
- £10.95 - £12.81 an hour
- 8 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
6d
Service Administrator
Origin Fitness UK —Newbridge
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Sales Assistant
Flying Tiger Copenhagen —Edinburgh
- Customer service
2d
UK Sales Assistant (Chain 1)
Mountain Warehouse —Edinburgh
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
17h
Customer Assistant - Online
Morrisons —Edinburgh
- Annual leave
- Employee discount
Quick apply
11d

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Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer care jobs in leith, edh

Customer Service Representative

Customer Care Co-ordinator

Resident Ambassador- Front of House Concierge

Customer Relations Co-worker

Front Office Supervisor

Sales Assistant (Part-time)

Customer Sales Advisor

Customer Assistant

Sales Assistant (Part-Time)

Team Member

Store Colleague - Part Time

Sales Assistant - Edinburgh

Sales Assistant - UNIQLO Princes Street

Reception - Team Member

Store Team Member

Retail Assistant - Part Time, Evenings & Weekends

Service Administrator

Sales Assistant

UK Sales Assistant (Chain 1)

Customer Assistant - Online

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