It project Work, Jobs in Lichfield, Sts (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Junior Web Designer
Chameleon Web Services —Birmingham
- Full-time
- Agile
- Communication skills
- Free parking
- Flexible schedule
Sales Executive
Smiths Business Supplies —Lichfield
- £30,000 - £30,001 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
Quick apply
7d
Graphics & Web Designer (Graduate)
South Staffordshire Group —Walsall
- £24,000 - £26,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
14d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
IT Service Delivery Manager
Erud It Ltd —Leicester
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
Quick apply
Replenishment Optimisation Assistant
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Project management
- Continuous improvement
- Organisational skills
- Sick pay
Project Coordinator
Avove —Derby
- £33,000 - £45,000 a year
- Full-time
- Construction experience
- Communication skills
- Employee assistance programme
Quick apply
Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £29,171 a year
- Part-time
- Laboratory experience
- Research
- University
8d
Project Manager I
Wesco —Lichfield
- Full-time
- Computer literacy
- Research
- No degree
Digital Business Analyst (Web & Bookings)
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Manufacturing Team Member
GE Vernova —Stafford
- Full-time
- Continuous improvement
- Quality control
- In-person
Chief Technology Officer
Crestline Digital —Derby
- £100,000 - £140,000 a year
- Full-time
- Team management
- Agile
- In-person
Quick apply
1d
Office Coordinator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
Software Engineer
OurCoop —Lichfield
- £45,000 a year
- SQL
- Software development
- Paid training
- Annual leave
Accessible Design Officer
West Midlands Combined Authority —Birmingham
- £41,958 - £46,929 a year
- Part-time
- Mentoring
- Annual leave
- Employee discount
1d

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it project jobs near lichfield, sts

2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident management
Software deployment
LAN
Microsoft Office Suite
Network infrastructure
Service restoration
Computer hardware
Technical support incident logging
Network support
Organisational skills
Technical writing
IT incident logging
Fault diagnosis and repair
Incident log maintenance
Communication skills
Server management
Remote diagnostics
Mobile devices

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

it project jobs in lichfield, sts

2nd Line IT Support Technician

1st/2nd Line IT Support Analyst

IT Field Engineer

Junior Web Designer

Sales Executive

Graphics & Web Designer (Graduate)

2nd Line Help/Service desk Engineer

IT Service Delivery Manager

Replenishment Optimisation Assistant

Project Coordinator

Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4

Project Manager I

Digital Business Analyst (Web & Bookings)

Network Engineer Field Operative & Help Desk Support

eCommerce Project Manager

Manufacturing Team Member

Chief Technology Officer

Office Coordinator

Software Engineer

Accessible Design Officer

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