It service Work, Jobs in Little Bentley, Ess (with Salaries)

IT Service Desk Analyst
Care UK —Colchester
1d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Assistant Manager - The Essex Rose Tea Room
Wilkin & Sons Ltd —Colchester
- Up to £27,000 a year
- Weekend availability
- Serving
- Hospitality
- In-person
- Free parking
- Annual leave
Quick apply
IT Deployment and Project Support Officer
Care UK —Colchester
- Travel
2d
Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
9d
Systems Officer
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Annual leave
- Employee discount
Hotel Kitchen - Team Member
Premier Inn —Clacton-on-Sea
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Cleaning
- Employee discount
Quick apply
6d
Housing Officer
MYSHON —Clacton-on-Sea
- £27,852.57 a year
- Full-time
- Organisational skills
- IT
- In-person
- Annual leave
- Life insurance
Quick apply
14d
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Test Centre Associate - Colchester
Reed In Partnership —Colchester
- £13.60 an hour
- Part-time
IT Technician
MY PHONE UNIVERSE LTD —Ipswich
- £41,700 a year
- Full-time
- Maintenance
- In-person
Quick apply
7d
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Tesco Colleague - Clacton - 04.30am start
Tesco UK —Clacton-on-Sea
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
1d
Food and Beverage - Bar Staff - Q04
Parkdean Resorts —Clacton-on-Sea
- Weekend availability
- Serving
- Bar
- Customer service
- Store discount
- Employee assistance programme
Quick apply
Short-term Temporary Team Member
NEXT —Colchester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Community Outreach Domestic Abuse Practitioner
The Next Chapter (East of England) —Colchester
- £26,821 - £30,011 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
IT Service Analyst (x2)
Eastlight Community Homes —Braintree
- £35,055 a year
- Full-time
- Communication skills
- Annual leave
3d

I want to receive the latest job alerts for it service in little bentley, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service jobs near little bentley, ess

IT Service Desk Analyst

Care UK -
Colchester

Apply Now

Job details

Fixed term contract
1 day ago

Qualifications

Report writing
Report generation
Incident queue management
Mentoring junior staff
IT service management
Ticket management
Network infrastructure
Staff training
Ticket management systems
Major incident coordination
Customer support
Help desk
Rota coordination

Full job description

6 months fixed term contract

Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Service Desk Analyst to join our Team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: Providing an efficient and professional service to more than 15,000 users across 250+ sites. Working in a proactive and co-operative manner to ensure that the responsiveness, effectiveness and quality of the IT Service Desk service is as good as it can be and supports the IT Service Desk team.

Key Responsibilities:

Under the guidance of the IT Service Desk Manager, ensure that all customers are provided with the level of help they require
Monitor trends on the Service Desk and provide support to those areas most needed.
Act as an escalation of operational issues that arise from the IT Service Desk.
Take ownership of Major Incident communications, acting as the Major Incident Manager.
Perform Quality checks on Incidents and Request tickets raised by the IT Service Desk Team, to ensure consistency of Service.
Manage the IT Service Desk Rota system and Holiday request calendar.
Conduct regular calls/meetings with IT Service Desk personnel.
Induct, train and mentor new IT Service Desk Analysts.
Assist and support the IT Service Desk Manager with process Implementation and continual service improvement.
Provide weekly and monthly statistical reporting information.

What we are looking for:

Experience working for a large organisation
Knowledge of a logging/ticketing system
Strong knowledge of networking infrastructure and telephony systems

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

Apply Now

Refine Your Search

it service jobs in little bentley, ess

IT Service Desk Analyst

Service Desk Analyst

Assistant Manager - The Essex Rose Tea Room

IT Deployment and Project Support Officer

Investigator

Application Support Analyst

Systems Officer

Hotel Kitchen - Team Member

Housing Officer

Customer Service Advisor

Test Centre Associate - Colchester

IT Technician

IT Technician

NHS 111 Health Advisor

Tesco Colleague - Clacton - 04.30am start

Food and Beverage - Bar Staff - Q04

Short-term Temporary Team Member

Stocktaker - Colchester

Community Outreach Domestic Abuse Practitioner

IT Service Analyst (x2)

I want to receive the latest job alerts for it service in little bentley, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected